Angeles Del Puerto

Angeles Del Puerto

About

Detail

Virtual Assistant, Customer Service and Support
Cordoba, Argentina
Contact Angeles regarding: 
Flexible work
Starting at Unpaid
groups
Networking

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • S
    Store owner
    Showroom Sagittarius Boutique
    Mar 2022 - Current (4 years 2 months)
    As the owner of a boutique, I was responsible for the sales of clothing and dresses, both in-store and online, ensuring a seamless shopping experience for customers. I actively engaged in every aspect of the business, from inventory management to customer service, to drive sales and enhance brand loyalty. Additionally, I utilized call management skills to effectively handle customer inquiries and feedback, which allowed me to address needs promptly and maintain high levels of customer satisfaction throughout the shopping process.
  • C
    Administrative assistant
    Car workshop RT
    Jan 2016 - Dec 2021 (6 years)
    As an Administrative Assistant, I was responsible for the administration, management, and tracking of vehicle accidents, ensuring that all necessary documentation was accurately processed. I coordinated inspection appointments with insurance companies and processed and monitored repair orders and authorizations, maintaining clear communication throughout the process. Additionally, I issued and monitored invoicing for insurance claims to ensure timely payments. While fulfilling these core responsibilities, I also utilized my sales skills by managing the sale of auto parts that remained in the workshop, which contributed to the overall efficiency and profitability of the operations. Furthermore, my experience in call management enhanced my ab
  • Qualfon
    Call center Bilingual operator
    Qualfon
    May 2014 - Nov 2015 (1 year 7 months)
    As a Call Center Bilingual Operator, I provided remote technical support to English-speaking users, resolving complaints, queries, and requests clearly and efficiently. I translated documentation and facilitated communication between the client and the internal team. Additionally, I utilized data reporting skills by sharing reports through emails and printed documents, ensuring that all stakeholders were informed and up-to-date on relevant information, which enhanced overall service delivery and client satisfaction.
  • C
    PROMOTOR SUPERVISOR.
    Casa Del Audio
    Jan 2014 - May 2015 (1 year 5 months)
    Supervise and coordinate a team of point-of-sale promoters, ensuring the fulfillment of sales goals. Plan and assign routes, schedules, and coverage in stores or events. Provide daily training on sales techniques, presence and image, and compliance with protocols. Prepare daily reports on sales, attendance, performance, and results. Additionally, I embrace a multitasking approach in my role, which allows me to effectively manage various responsibilities, including call management, ensuring that I do not limit my skills and can adapt to the dynamic needs of the team and the business.
  • U
    UPS Bilingual Call center operator
    Feb 2013 - Jan 2014 (1 year)
    Telephone and email support for national and international customers regarding shipment status, tracking, and delivery. Tracking and tracking of international packages using tracking systems and logistics platforms. Explanation of customs policies, estimated delivery times, rates, and available sevices
  • P
    PERSONAL ASSISTANT
    Feb 2001 - Jul 2002 (1 year 6 months)
    Personal and professional agenda management. Event and meeting coordination, correspondence and communication management (emails, calls). Report preparation and presentations as required. Maintaining absolute confidentiality and discretion.
Education verified_user 0% verified
  • T
    Ciencias Sociales
    TOMAS GUIDO Highschool
    Jan 1993 - Jan 1998 (5 years 1 month)