angel alberto macias gonzalez Sales Representative | Sales Development |

Jobs 25% verified

Sales Development Representative Verified experience Remote experience

Onestar Solutions

Feb 2024 - Jan 2025 (1 year)

At OneStar, I drove early-stage sales for Housecall Pro (SaaS), consistently exceeding KPIs including booked demos (6-7/week), call volume (275/day), appointments booked (12/day), and a contact rate above 22%. My responsibilities included prospecting, lead qualification, objection handling, and Salesforce lead management with personalized follow-ups.
I

In-House Concierge OPC

IBEROSTAR RESORTS THE CLUB

Nov 2017 - Dec 2023 (6 years 2 months)

Provided personalized guest services, including reservations for dining, tours, and transportation. Promoted property amenities and coordinated with vendors to deliver seamless experiences. Resolved guest concerns promptly and maintained records of interactions. Pitched and presented the vacational club membership to prospective guests.
Customer service representative

TTEC

Apr 2016 - Jun 2017 (1 year 3 months)

At the DISH USA campaign, I provided customer support, resolving a wide range of service-related issues and maintaining accurate customer records using proprietary software. I consistently met performance targets across key metrics, including Customer Satisfaction (CSAT), First Call Resolution (FCR), Average Handle Time (AHT), and call volume.
S

Sales Development Representative | appointment booker Remote experience

Sky Guard Roofing

Jan 2015 - Nov 2015 (11 months)

I connected with homeowners to schedule roof assessments, using a structured script and pre-approved responses to address objections. I qualified leads based on specific criteria, collected essential property and insurance information, and maintained detailed interaction records.

Education 0% verified

angel alberto macias gonzalez

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