ANGEL ADOLFO COMPEAN SANCHEZ

Jobs 0% verified

IT Help Desk Specialist

EarnIn

Jan 2023 - Mar 2025 (2 years 3 months)

Support coverage to internal users on Software, Hardware and Provisioning matters. Coordinate and execute IT Onboarding, Offboarding and Procurement procedures. While not an Admin, I have delegate privileges to provision access within a large application landscape to enable user functions in an agile manner. Assisting on OKTA and other application integrations and configurations as needed. Liaison between departments and areas for system updates and releases.
A

IT Engineer

American School of Tampico

Jan 2021 - Jan 2023 (2 years 1 month)

Tier 1 & 2 Professional for a subset of Hardware and Software related issues and configurations for Win and Mac OS. Total management of iOS, iPad OS and Mac OS including formatting and backups of Macbooks and iPads. Full management of Office 365 and Google Workspace including, Google Meet, Calendar, Slides, Sheets, Docs and Google Drive.
Tech Support Specialist

Teleperformance

Jan 2020 - Jan 2021 (1 year 1 month)

Accountable for cross functional activities between IT Support and Customer Care, for a multinational communications company and its services. Conducted end to end troubleshooting actions for a wide variety of issues as well as clarifying multiple billing concerns towards the customer satisfaction achievement.
G

IT Intern

GT+Credit

Jan 2019 - Jan 2020 (1 year 1 month)

Assistant to the IT manager, technical support to office staff and external personnel by remote desk tools. Software and hardware maintenance to all office equipment including cell phones, laptops, printers and desktop computers.

Education 0% verified

ANGEL ADOLFO COMPEAN SANCHEZ

About

Detail

Timeline

Résumé