I offer more than 24 years IT experience encompassing various support roles. Offering a broad range of industry experience, consisting of Legal, Pharmaceutical and Software. As a result, I am a flexible individual who can maintain excellent client relations all the while providing both application and technical support with sound training knowledge, to lawyers, field representatives, staff and clients. Accustomed to working in fast-paced, high-demand organizations, I am profoundly proficient in problem-solving, with the ability to multi-task, prioritize and work independently with minimal supervision. Additionally, possessing strong analytical and written and oral communication skills. I bear a reputation as a dependable, versatile, organized, service-orientated team player with excellent interpersonal skills. I strive to build and maintain excellent relationships with executives, managers, team members, and customers alike.