Ang Azofeifa

Ang Azofeifa  new_releases

About

Detail

Web Content Writer - Remote at Freelance
San José, San José Province, Costa Rica

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Blankfactor
    Senior Content Writer
    Blankfactor
    Dec 2021 - Current (4 years 7 months)
    - Part of the financial services company’s Marketing Team, specializing in fintech and software development In charge of all internal and external content with a wide range of formats (blog, landing page, video, internal communication channels, reports
  • T
    Project Manager
    Tekslo Seafood AS
    Dec 2018 - Mar 2020 (1 year 4 months)
    - Project manager for this awesome food industry start-up, whose mission it is to put Norwegian and organic seaweed back on the table!
  • F
    Remote Copywriter - Web Content Writer
    Freelance Writer, Blogger & Editor
    Apr 2017 - Current (9 years 3 months)
    - Website, Facebook Ad and Blog Content Writer. Diverse client database (small businesses, start-ups, international companies and marketing agencies.) - Proven diversity of topics, industries, niches. Experience in long copy ad form. Fully Remote and freelance.
  • S
    Head of Customer Success
    Slidebean
    Jan 2015 - Mar 2015 (3 months)
    ■ 90 day internship ■ Batch 11 - 500 Startup (Mountain View, California) ■ Strategic planning for customer acquisition and retention ■ Direct report to CEO, founding team and board directives ■ Front-line customer response
  • S
    Head of Customer Success
    Slidebean
    Jan 2015 - Mar 2015 (3 months)
    - Head of Customer Success - 3 month internship 500 startups - batch 11 Strategic planning on customer sign-up, acquisition and retention Customer care; first-hand and directive levels
  • ToursByLocals
    Tour Guide
    ToursByLocals
    Mar 2013 - Sep 2017 (4 years 7 months)
    - Cruiseship traveller tours on dock to local landmarks and beaches of Port Limón Walking tours of downtown San José Volcano tours to Arenal and Irazú volcanoes French, German, English and Spanish guidance - Private transportation arrangements Hotel and travelling recommendations 5-star average customer reviews publicly available online
  • freelance
    Translator and Interpreter
    freelance
    Sep 2012 - Current (13 years 10 months)
    - Document translations with over-the-phone and on-site consecutive and simultaneous interpretation (English-Spanish). Experience in medical, legal, commercial and emergency settings.
  • G
    Customer Support First Line Manager
    G.P. Services Intermedia S.A.
    Jul 2007 - Sep 2012 (5 years 3 months)
    ■ Founder of the company's first local and global Spanish Customer Service Teams ■ Project and performance management with recruitment, training, supervision and quality assurance ■ Inter-departmental communication lead ■ SEO, marketing, advertising ■ Consecutive excellence awards at a global level
  • Berlitz
    Teacher of English Language
    Berlitz
    Jan 2007 - Jun 2007 (6 months)
    - Teacher of English as a second language Corporate and business advanced levels Private one-on-one sessions, as well as group class Performance rewards received at student initiative
  • PokerStars
    Customer Support First Line Manager
    PokerStars
    Jan 2007 - Jan 2012 (5 years 1 month)
    - Creation, supervision and front line management of the first world-wide Spanish Customer Service Response Team Liaison between international office staff members - Management and front line Daily, - Weekly, bi-weekly and monthly reporting on staff overall performance Spanish website content review and management Customer Service Representative at international on-site events Individual monthly and yearly global performance awards
  • Berlitz
    Teacher of English as a Second Language
    Berlitz
    Aug 2006 - Jun 2007 (11 months)
    ■ Private individual and group class for corporate clients and high management ■ Teacher and staff training, as well as project lead for student retention and sign-up ■ Numerous excellence awards through client recognition
  • LanguageLine Solutions
    Spanish/English All Call Interpreter
    LanguageLine Solutions
    Jul 2002 - Dec 2006 (4 years 6 months)
    - Over-the-phone consecutive interpretation. All-call interpreter job category Legally and medically certified by the company. Finance and Technical field interpreting, as well as Customer Service.
  • Language Line Solutions LLC
    Over-the-phone English-Spanish Consecutive Interpreter
    Language Line Solutions LLC
    Feb 2002 - Jul 2006 (4 years 6 months)
    ■ Medically and legally certified at company level ■ Live emergency (911, police, hospital), medical, court and legal settings ■ Consecutive monthly performance awards for excellence
  • W
    Web Content Writer
    ■ Website content, blog and long-format social media ad writer, especially ■ Wide expertise with startup and diverse SME clients at an international business level ■ Used to working in inter-departmental settings, especially with marketing agencies and ad
  • Apollo Strategists
    Translator and Interpreter
    Apollo Strategists
    ■ English/Spanish document translation ■ English-Spanish consecutive and simultaneous interpreter in diverse settings, such as medical, legal, corporate, educational, and customer service.
Education verified_user 0% verified
  • University Of Costa Rica
    M.A., English literature
    University Of Costa Rica
    Jan 2013 - Jan 2017 (4 years 1 month)
  • B
    Bachelor of Arts
    Jan 2013 - Jan 2016 (3 years 1 month)
  • Universidad de Costa Rica
    Associate Degree in English
    Universidad de Costa Rica
    Jan 2013 - Jan 2017 (4 years 1 month)
  • Universidad de Costa Rica
    Bachelor of Arts (B.A.), Dramatic Arts
    Universidad de Costa Rica
    Jan 2013 - Jan 2017 (4 years 1 month)
  • B
    Bachelor of Arts
    Jan 2003 - Jan 2010 (7 years 1 month)
  • Universidad de Costa Rica
    Bachelor's degree, English Major, Literature Minor
    Universidad de Costa Rica
    Jan 2003 - Jan 2017 (14 years 1 month)
  • H
    High School Diploma
    Humboldt Schule
    Jan 1994 - Jan 2001 (7 years 1 month)