A
Andrew Ranjan
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Product manager
Toronto, Ontario, Canada
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Résumé
Jobs
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- CProduct ManagerCeridian Dayforce WalletNov 2022 - Dec 2023 (1 year 2 months)Product Manager for iOS and Android Platforms • Developed a deep understanding of customer pain points within the digital wallet and neo banking FinTech space • Improved registration funnel conversion to convert 37% drop-off into MaU • Led multiple feature releases which improved customer experience • Led the launch of Google Wallet and Apple Pay within the app • Led a team of 9 which included engineers, designers, QA
- AProduct ManagerAutotrader MexicoFeb 2020 - Nov 2022 (2 years 10 months)Product Manager for digital automotive retailing SaaS platform • Built an e-commerce platform for a major automotive brand, this included custom UI and integrations with multiple API's • Solved multiple problems with integrations, UI element issues, and data accuracy • Led the redesign and implementation for retailer dashboards which addressed critical pain points, while introducing key new features • Led a scrum team of 8 including engineers, designers, QA • Hands-on with troubleshooting issues and ensuring features are being released in a timely manner • Mentored and trained junior product analysts, developed training material and documentation • Defined roadmaps and presented to steering committees and senior management for approv
- TTechnology Analyst & Scrum MasterTarion Warranty CorporationFeb 2016 - Feb 2020 (4 years 1 month)• Launched a dispute resolution platform that solved problems with customer communications and turnaround time • Lead vendor discovery, contract negotiation and RFP/RFQ processes in order to integrate new SaaS solutions into the existing systems • Decreased turnaround time by 46% with a new solution that solved a problem within the home warranty and insurance process • Led a major data migration project, developed a deep understanding of ETL processes • Increased engagement through strategic initiatives such as e-mail campaigns, push-notifications, mailers, website marketing • Led a scrum team of 5 • Hands-on with release management, planning downtimes, coordinating with infrastructure teams and ensuring release tasks go smoothly
- TBusiness Technology AnalystTelust MobiltyFeb 2012 - Dec 2015 (3 years 11 months)• Responsible for the execution and action response of batch processing using tools like Control-M • Coordinate releases and provide technical support • Responsible for monitoring and resolving issues with Unix servers, databases, Weblogic components • Backup scheduling and management • Collaborate with cross-functional technology teams for new feature releases • Implement change management practices
- CCo-founderClaimcastSep 2011 - May 2013 (1 year 9 months)
Education
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- CBachelors in Computer communications and NetworkingCentennial College