Andrew Polito

Andrew Polito  new_releases

About

Detail

Senior Director of Global Services at Intelex Technologies ULC
Commack, New York, United States

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Intelex Technologies ULC
    Senior Director of Global Services
    Intelex Technologies ULC
    Oct 2022 - Current (4 years 1 month)
    - Drove role-based resource restructuring to right-size utilization % and revenue target achievement, while affording vital dedication to application upgrades to better meet client expectations, industry demands, and reduce implementation cost.
    - Led all ESG implementations and services globally with a multinational team of 25 (Consultants, Project Managers, Solution Architects) in NA, Brazil, and UK, producing $3.8M in services revenue.
    - Oversaw full life-cycle ownership of industry-unique ESG solution, including account management, application development, customer support, and user training, fueling nearly $1M of pending Q2 SOW contracts.
  • Affinity Consulting Group LLC
    Services & Success Principal
    Affinity Consulting Group LLC
    May 2022 - Dec 2022 (8 months)
    - $12M+ firm delivering custom analysis, planning, strategies, and technology for legal teams.
    - Ensured successful merger of complimentary consulting business, including personnel onboarding, organization structure, operational alignment, and integration of client portfolio in 3 months time.
    - Selected to lead 15-person Salesforce Integration team and multiple vendor partners to establish processes, accountability measures, success KPI's, training programs, and efficient workflows.
    - Successfully installed EOS/Traction business model for Services while overseeing all Advologix and Litify SaaS implementations.
  • Laika
    Business Systems Transformation (Contract)
    Laika
    Jan 2021 - Dec 2021 (1 year)
    - Premier stop-motion movie studio producing award-winning feature films such as Coraline, ParaNorman, et al.
    - Tapped as SME consultant to guide the business leadership on transformation approach, best practices, and strategy.
    - Relied upon to budget, hire, train, and manage the initial 3-person team, and serve as the primary executive liaison throughout the initiative
    - Enterprise-wide digital transformation to advance the stop-motion business strategy, increase movie production rate, reduce time to market, and empower executive layer strategic decision-tree for the studios planned roadmap.
  • Augury
    Head of Global Service Delivery
    Augury
    Jan 2021 - Mar 2022 (1 year 3 months)
    - Series E stage AI & IOT machine health diagnostics with $25M+ in ARR.
    - Executed a complete Services overhaul to meet growth demands leading a globally dispersed team of 25 (Field Engineering,
    - Project Management, Technical Implementation), plus oversight of over a dozen delivery partners worldwide, delivering an average ROI in under 3 months.
    - Deploying AI + IoT machine diagnostics / health to a worldwide multinational customer portfolio of heavy-weight multi-billion dollar manufacturing brands including Coca-Cola, Colgate-Palmolive, DuPont.
    - Johnson & Johnson, Nestle, PepsiCo, and Procter & Gamble.
    - Supporting worldwide alliances and partnerships driving new markets, relationships, and solutions as part of t
  • A
    Client Services & Success Principal
    AFFINITY CONSULTING GROUP
    Nov 2020 - Dec 2022 (2 years 2 months)
    Drove business flywheel optimization and process maturity of a $12M+ legal strategy solution firm to double revenue in next
    2
    years.
    • Margin, profitability, and utilization upgrade steward for firm of
    80+
    across
    7
    lines of business impacting $2M revenue climb.
    • Installed EOS/Traction for Salesforce Integration team of
    15
    while overseeing all Advologix and Litify SaaS implementations.
  • Affinity Consulting Group LLC
    Operations & Strategy Executive
    Affinity Consulting Group LLC
    Nov 2020 - Apr 2022 (1 year 6 months)
    - Key leader in facilitating firm merger from start to completion within 30 days, and primary tactical driver for organization onboarding, training, document migration, and culture integration.
    - Executive level growth strategy, process governance, internal controls, execution quality assurance and validation, and operational oversight across the organization for a $1M dollar business.
    - Profit margin and revenue increase via refined platform delivery and digital transformations in the legal tech space for law firms of varying practice focus and size across North America.
  • S
    Startup Operations & Strategy
    Jan 2020 - Dec 2022 (3 years)
  • Litify
    Senior Director of PMO & CX
    Litify
    Dec 2019 - Oct 2020 (11 months)
    Installed Critical Path timelines for
    10-person
    team across all projects reducing average delivery time by 40% (8-12 mos to
    4-8
    mos), and solidified an emerging partner delivery arm in parallel to implement 50% of total services business.
    • Oversaw
    24
    client project launches in
  • Splash
    Director of Professional Services
    Splash
    Sep 2018 - Dec 2019 (1 year 4 months)
    Pioneered project management as a formal function and team from the ground up, and a pre-curser to the first-ever company PMO.
    • Supplied executive command to
    45-member
    Customer Experience team, directly leading
    12
    technical services staff, to power a client portfolio of
    700+
    (incl. Ernst & Young, Palo Alto Networks, Silicon Valley Bank, et al) amounting to $15M+ in ARR.
    • Executive leader in steering the largest dollar and scope projects in company history for Amazon Real Estate & Facilities management, and a custom Salesforce email management system, totaling > $2M in licenses / services.
  • Warner Music Group
    Senior Program Manager
    Warner Music Group
    Sep 2015 - Aug 2018 (3 years)
    Designed and implemented a custom no-cost DevOps 'Mentorship Program' with a skill up curriculum to reduce Time to Resolution.
    • Helmed a technical team of
    25+
    to deliver a custom $3M global data redesign for a data analytics warehouse and visualization platform managing
    50+
    TBs of transactional, consumer demographic, and social data for
    500+
    enterprise users – in use today.
    • Completed
    6-month
    PoC to modernize and streamline legacy ingestion and distribution system for $1.5B+ in digital revenue worldwide, totaling millions of data transactions.
    • Managed DevOps group of
    2
    dispersed
    6-person
    teams providing data analytics and infrastructure support for
  • T
    Senior Project Manager / Scrum Master (Contract)
    THE EGC GROUP, INC.
    Apr 2015 - Jul 2015 (4 months)
  • C
    Senior Technical Implementation Manager (Contract)
    Cablevision Systems Corp.
    Oct 2013 - Feb 2015 (1 year 5 months)
  • M
    Senior Project Manager / Scrum Lead (Contract)
    METLIFE, INC.
    Feb 2013 - Sep 2013 (8 months)
Education verified_user 0% verified
  • Hofstra University
    Bachelor's degree, Business Computer Information Systems
    Hofstra University
    Sep 1996 - Dec 2001 (5 years 4 months)
  • Dowling College
    Aviation/Airway Management and Operations
    Dowling College
    Jan 1995 - Dec 1996 (2 years)