Andrew Nelson

C

Manager, Digital/Affiliate Partner Success

Community Outreach Partners

May 2025 - Aug 2025 (4 months)

• Managed 12 partners to help align their digital marketing structure to increase sales within multiple programs.
• Created a marketing playbook with resources and best practices that helped partners get more granular with their marketing efforts to see greater results.
• Worked with different providers to help keep partners compliant within the digital space. Additionally, maintained constant communication through phone and video conferences to address customer concerns, answer questions about products, and provide insights on best practices, ensuring a comprehensive support system for our partners.

Manager, Sales Operations & Customer Success Operations

The Pipeline Group

Jul 2023 - Apr 2025 (1 year 10 months)

• Managed a team of 2 Sales Operations and Customer Success Operations Managers covering NAM, EMEA, and APAC across 40 clients and 80 SDRs.
• Completed customer onboarding, campaign set-up, and success programs from onboarding to renewals and upsells.
• Designed and implemented scalable sales strategies aligned with customer initiatives, leading to a 200X increase in annual recurring revenue (ARR).
• Spearheaded onboarding for enterprise SaaS clients, achieving a 90% go-live success rate within 30 days.
• Proactively managed a portfolio of enterprise accounts, driving satisfaction and retention while identifying upsell opportunities that grew ARR by 200%.
• Collaborated with marketing, sales, and eng

SR. SDR &Business Account Manager

The Pipeline Group

Apr 2021 - Jul 2023 (2 years 4 months)

• Managed 10 clients post-onboarding as their strategic GTM advisor and Account Success Manager • Built outbound sales campaign architecture across all channels (email, phone, LinkedIn). • Led client meetings, regarding new business to ensure that all necessary parties are involved in the decision-making process and enhancing customer satisfaction and advocacy.

H

Account Consultant

Hollister Inc.

Jan 2020 - Apr 2021 (1 year 4 months)

• Transitioned accounts into long-term strategic partners by employing consultative selling strategies tailored to unique needs.
• Resolved client concerns regarding quality and timelines of new products by finding personalized solutions specified to their detailed requests.
• Developed and adhered to standard operating procedures (SOP) to ensure compliance within the Healthcare industry, which enhanced operational efficiency and client trust in our processes.

Account Executive

Yelp

Oct 2019 - Jan 2020 (4 months)

• Managed 15+ accounts while enhancing their Yelp business profiles, leading to new business increases each client saw by a total of 20% over two-month span • Applied consultative strategies to address diverse industry and vertical use cases. • Marketed and sold Yelp promotion packages customized to individual business needs

About

Detail

Timeline

Résumé

Andrew Nelson

About

Detail

Behavioral traits