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Andrew Marshall Stafford

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Bellingham, Washington, United States

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Résumé


Jobs verified_user 0% verified
  • S
    Technician
    Simonelli Group
    Aug 2024 - Current (2 years 3 months)
    • Diagnose electrical, mechanical, and electronic faults using tools, service manuals,
    schematics, and internal documentation to identify root causes and complete
    reliable repairs.
    • Identify recurring issues, document findings, and communicate results clearly to
    support consistency and process improvement.
    • Follow detailed repair procedures and technical documentation to ensure accurate,
    consistent outcomes.
    • Prioritize a variable workload of approximately 5–27 machines per week while
    maintaining attention to detail, documentation discipline, and clear team
    communication.
  • J
    Production Technician
    Janicki Industries via Total Western
    Oct 2023 - Feb 2024 (5 months)
    • Perform intricate assembly, fabrication, and repair work on aerospace
    components, ensuring precision and adherence to strict standards
    • Collaborate with teams, troubleshoot issues, and document maintenance activities
    to ensure optimal functionality
  • Silfab Solar
    Quality Technician
    Silfab Solar
    Nov 2022 - Jun 2023 (8 months)
    • Conducted inspections and tests on solar panels to verify quality standards, identify defects, and document inconsistencies during manufacturing.
    • Maintained accurate documentation of test results and quality control procedures, supporting consistent quality review and data accuracy.
    • Utilized image processing techniques to analyze visual defects and inspection results against quality standards, ensuring accurate identification and classification of solar panel anomalies.
    • Applied data annotation methodologies to meticulously label and categorize identified defects, contributing to the refinement of automated quality control systems and predictive maintenance models.
  • Microsoft
    Xbox Technical Support
    Microsoft
    Jun 2017 - Jul 2019 (2 years 2 months)
    • Provided support for Xbox hardware, services, and software via phone, chat, and ticketing, including content review/moderation work, issue investigation, and clear documentation in a policy- and detail-sensitive environment.
    • Leveraged image processing skills, honed through Digital Gaming and Media coursework and direct application in Xbox support, for detailed image-based review, sorting, and content evaluation, ensuring consistent visual judgment and the identification of quality issues and edge cases.
    • Applied data annotation and QA testing principles to accurately categorize and assess information, contributing to the overall quality of support interactions and documentation.
    • Ensured high data quality through meticu
Education verified_user 0% verified
  • Lake Washington Institute of Technology
    Digital Gaming and Media
    Lake Washington Institute of Technology
    Jan 2016
    Kirkland, WA
  • B
    Associate of Applied Science in Computer Networking
    BELLINGHAM TECHNICAL COLLEGE
    Jan 2010
    Bellingham, WA
Projects (professional or personal) verified_user 0% verified
  • P
    AI-Assisted Technical Evaluation and Documentation
    Personal project
    Jan 2026 - Current (10 months)
    Used AI tools and local AI workflows to support technical research, troubleshooting, documentation review, and output evaluation. Reviewed generated responses and visual/text-based outputs for accuracy, missing context, unsupported claims, usefulness, quality issues, and edge cases. Gained practical experience with structured review of AI-generated outputs and identifying quality issues. Practiced structured review and clear documentation of findings to improve the quality and usefulness of AI-assisted work. Specifically, leveraged data annotation skills to meticulously label and categorize outputs, ensuring a high degree of precision and correctness in the evaluation process, thereby directly supporting the overall data quality objectives.
Awards verified_user 0% verified
  • M
    Top Performance Recognition
    Microsoft / Xbox Support
    Jun 2018
    Recognized for strong performance during Xbox support work, including issue handling, clear communication, policy-sensitive review, and consistent support quality.