A
Andrew Horvet
About
Detail
Florida, United States
Résumé
Jobs
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- CConcentrixDec 2021 - Jul 2025 (3 years 8 months)• Assisted State Farm agents and their staff with technical support with their State Farm Systems in an inbound environment. Answered State Farm staff with account and technical support questions. Updated online account systems for agents and staff across the country.
ConcentrixAARPDec 2021 - Aug 2023 (1 year 9 months)• Assisted AARP customers in an inbound environment. Answered customers with account and technical support questions. Updated online accounts for customers. Renewed or signed up customers with AARP accounts.- Number ConcentrixSpectrumNov 2020 - Jul 2025 (4 years 9 months)• Working in a dynamic inbound environment. Assisting customers with technical support questions regarding their online tax filing portal. Changing their accounts when necessary. Assisting with entering data into system and assuring quality assistance.
- Routbound salespersonRedteamMar 2018 - Mar 2019 (1 year 1 month)• Working as over phone. Specializing in computer software systems for construction managers building various projects across the country. Assisted potential customers with their project needs.
- CTechnical Support AdvisorConvergys – Charter CommunicationsNov 2011 - Apr 2014 (2 years 6 months)• Assisting Charter telephone customers with technical support, service questions, and billing issues in an inbound environment. Discussing Charter's services and upgrading customer's accounts with new services.
Education
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- Bachelors of ArtsCurry CollegeSep 1990 - May 1995 (4 years 9 months)