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Andrew Glaser
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Seattle, Washington, United States
Résumé
Jobs
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Senior Product ManagerZS AssociatesJan 2023 - Jan 2026 (3 years 1 month)Led product strategy and operational maturity initiatives for Connected Patient, an enterprise platform enabling rapid development of client-facing healthcare applications across global teams.
Established product operating frameworks that improved roadmap alignment, prioritization transparency, and cross-functional coordination across distributed stakeholders.
Key Contributions:
• Redesigned authentication flows (OTP-based login and multi-channel credential strategies), reducing friction in user access and improving flexibility across global application deployments.
• Guided platform evolution from internal infrastructure to standalone product offerings, aligned with long-term platform strategy.
• Led integration of- Senior Product ManagerCDK GlobalJan 2022 - Jan 2023 (1 year 1 month)Led portfolio strategy and cross-product alignment for enterprise Title & Registration software supporting multi-state automotive retail operations.
Designed shared prioritization and governance frameworks that improved coordination across product teams and increased executive alignment around strategic initiatives.
Key Contributions:
• Aligned multiple product roadmaps through shared prioritization and portfolio planning processes.
• Led modernization initiatives to support evolving regulatory and operational requirements in digital vehicle registration.
• Defined product performance metrics linking delivery outcomes to business objectives.
• Standardized product management processes across product, engineerin - Senior Product Manager, Internal Platform & Product OperationsID.meJan 2021 - Jan 2022 (1 year 1 month)Led product strategy for internal platform tools supporting customer support operations, partner integrations, and developer workflows, including systems for identity verification and access management.
Key Contributions:
• Built tools supporting manual identity verification workflows for users unable to pass automated checks, enabling resolution of complex identity cases and improving overall verification success rates.
• Designed systems enabling human-in-the-loop identity validation, balancing fraud prevention, compliance requirements, and user experience in high-risk verification scenarios.
• Led transition from role-based to policy-based access controls, improving platform security governance and introducing auditab - Senior Product ManagerCDK GlobalJul 2016 - Aug 2021 (5 years 2 months)Led product strategy and cross-functional delivery for Connected Store, a consumer-facing digital retail platform supporting end-to-end automotive purchasing workflows across enterprise dealer networks.
Owned roadmap for a portfolio of technical products, including calculation APIs, retail APIs, and tax services APIs.
Key Contributions:
• Directed platform roadmap planning and cross-team delivery alignment, involving customer discovery programs, UX Sprints, multi-discipline dependency alignment, and field travel to client locations.
• Managed access control initiatives between multiple internal and external user groups.
• Partnered with UX teams to define customer journey workflows and translate complex automotive r
Education
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- UMaster of Business AdministrationUNIVERSITY OF WASHINGTON FOSTER SCHOOL OF BUSINESSClass of 2029
- Bachelor of Business Administration in MarketingStrayer UniversityJan 2000Minor: Human Resource Management