A

Andre Taylor

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Michigan, United States

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work
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Résumé

Jobs verified_user 0% verified
  • Parsley Health
    Sales Associate
    Parsley Health
    May 2020 - Oct 2022 (2 years 6 months)
    Executed inbound and outbound sales strategies, achieving a 50% monthly close rate (20% above company targets). Strengthened client relationships, driving $500,000+ in retention revenue through proactive engagement. Implemented a structured customer interview process, improving customer satisfaction scores by 15%. Collaborated with marketing and product teams to refine sales messaging and align product features with customer needs.
  • PatientPop
    Customer Success Specialist
    PatientPop
    Apr 2019 - May 2020 (1 year 2 months)
    Managed a portfolio of 200+ medical practices, leading to an overall 10% growth in clientele within two months. Developed and implemented SEO & website optimization strategies, increasing customer acquisition rates. Maintained a 99% customer satisfaction rating by resolving issues quickly and providing ongoing training. Created training materials and onboarding guides, improving customer self sufficiency and reducing support tickets by 20%.
  • b
    Sales & Marketing Associate
    b8ta
    Sep 2016 - Nov 2018 (2 years 3 months)
    Delivered personalized customer experiences by representing 200+ emerging tech brands, driving a 25% increase in in-store product engagement. Partnered directly with product creators and startups to develop tailored marketing strategies, improving brand visibility and sales conversion rates. Trained and onboarded 15+ new hires, standardizing best practices for product education and customer interactions. Produced website and social media content to showcase new products, boosting online engagement and in-store traffic.