Andrés Cortés Information Security PMO Manager

Program Manager

Bitso

Nov 2021 - Jun 2022 (8 months)

As Program Manager of the Information Security Chapter, I am in charge of handling different work streams between cybersecurity analysts and initiatives across the firm, related to audit and documentation of tools and processes, standardisation of good product engineering and delivery practices, DevSecOps framework implementation and regulatory issues assessment and resolution in a constant basis. We aim for excellency by achieving high standard qualifications and maintaining a reputation of excellence not only for cryptocurrencies exchange operations, but also for financial services in general supporting individual and corporate users in emerging markets and across the globe.

Product Owner

Bitso

Dec 2020 - Nov 2021 (1 year)

As Business Accounts Product Owner, I acted responsible for the Product Backlog, refinement and coordination of workflows with stakeholders across the organisation. We worked to deliver a high standard product for institutional users that want to get crypto exposure for a variety of reasons, in distinct jurisdictions. These years, cryptocurrencies exchanges are shaping the financial world of tomorrow, and to work with institutional investors paves the way to make crypto mainstream, secure and accessible for everyone.

Technical Product Manager

Rpost Inc

Sep 2020 - Dec 2020 (4 months)

RPost provides e-delivery proof, messaging encryption and electronic signature solution, allowing to enhance security of communications, comply with standards and regulations for diverse industries and act as a trusted partner for hundreds of firms around the globe. As a Technical Product Manager for API Integrations, I act as responsible for developing new API connections between RPost services (including but not limited to RMail and RSign) with a number of platforms of e-mail, communication and CRM, both customer-owned and commercially available. Also, I receive requests for new features, organize the product roadmap and oversee the product development lifecycle. I have worked with integrations for legal, financial and other industries in

Product Owner

JPMorgan Chase & Co.

Feb 2020 - Sep 2020 (8 months)

As a Legal Solutions Product Owner, I am part of a team in charge of a firmwide-adopted document handling platform. Working on a SAFe framework, we are migrating the current on-premises architecture to a hybrid cloud model while also keeping service and security standards.

Product Owner

JPMorgan Chase & Co.

Jun 2018 - Feb 2020 (1 year 9 months)

I work in highly regulated environments with complex information platforms that support thousands of transactions in real time. Certainly we try to made it simpler by rationalizing our applications footprint. Focus in product mindset rather than project execution. Continued formation in Agile, DevOps and secure strategic systems is key for success working in financial industry.

Senior Application Analyst

First Data Corporation

Apr 2018 - Jun 2018 (3 months)

Business Analyst

GlobalLogic

Nov 2017 - Feb 2018 (4 months)

Crafting a brand new digital identity, a homebanking and a mobile app for a traditional financial institution of the local market. This implies a model of convivence between the new homebanking and the old services that interact through a complex architecture. As a BA I follow through the business needs and apply Agile methodologies to enhance the work of globally located development teams.

Business Analyst

Globant

Aug 2016 - Nov 2017 (1 year 4 months)

As a Business Analyst I work to develops solutions for a global financial entity (JPMC) in highly regulated environments. Securities/derivatives and OTC trade/stock markets. Agile Methodologies; functional analysis, workflow definitions, specs review with the Product Owner and technical reviews. User stories documentation and issue tracking.

Test Analyst / Functional Analyst

Team Quality

Nov 2015 - Aug 2016 (10 months)

Test Analyst for the top technology services provider for banking and retail industries in Argentina. Functional analysis, systems design, workflow definitions and specs surveys for SAAS operations with multiple DBs and services. Documentation of ETL architecture. Test Case Design. Implementation testing in different environments. Pre-sales analysis and specs definition. Technical documentation for projects for major banks such as HSBC, Macro and CFA (Compañía Financiera Argentina).

Account Manager

Wobiz

Jul 2014 - Sep 2015 (1 year 3 months)

Team leader in charge of the account operations for the top bank in Spain and Latin America (Banco Santander) offering to its customers to create, design, develop and support for their own e-commerce shop in Chile, España, Mexico and Argentina. Leader of a growing team of up to 15 people working in the area. I achieved to double traffic and conversion rates in Chile campaign in less than one year, getting more than 10000 registered users. We developed and released the platform for Spain market, the most important opening of the account under my responsibility. I documented every process in the area, creating handbooks for internal use and user's guides for external customer care.

Account Executive

Wobiz

Feb 2014 - Jul 2014 (6 months)

Wobiz is a website builder that grows fastly and consistently in the Latin American markets. The key to its success is to work with large corporate accounts that put the string on small and mid-size businesses. E-mail marketing campaigns development, phone and e-mail contact for users conversion. Customer care. Report, escalation and follow-up of bugs and tech support issues.

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Business Development Analyst

Ámbito Summits

Jun 2013 - Dec 2013 (7 months)

Product and business development for the summit and events project of the leader business newspaper in Argentina, in different fields (agro-business, oil & gas, marketing, legals, and so). E-mail marketing and campaigns using relational databases for events in Argentina and Uruguay. Follow-ups and metrics. We designed the new business line for a newspaper that needed a reinvention in front of its readers, building digital y mass media alliances and increasing traffic..

English Teacher

Pensaris Buenos Aires

Mar 2012 - Jan 2013 (11 months)

In-Office teacher of Business English, and international exams preparation according to European Common Frameset, addressed to leader companies in tech, insurance and finance.

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Trendsetter

Believe Communications

Mar 2011 - Oct 2011 (8 months)

Market and trends research and analysis for different segments such as fashion, home and retail. Copy writing for leader brands and website contents in English and Spanish.

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Academic Advisor

Institute

Jan 2011 - Dec 2011 (1 year)

In-House teacher of Business English, and international exams preparation according to European Common Frameset and TOEFL. Basic IT lessons for teenagers.

Corporate Accounts Analyst

Tracfone Wireless

Aug 2008 - Jun 2010 (1 year 11 months)

Account analyst for the biggest mobile carrier in America. Conflict resolution and customer retention, coordinating flow tasks globally with other BPO centers through Citrix systems and US government agencies for provision of cell phone services.

Andrés Cortés

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Andrés Cortés