Senior Logistics Coordinator
Galavanta Colombia Tailored Travel
Jun 2019 - Apr 2020 (11 months)
Coordinate itineraries to meet customer needs and preferences and book transportation, hotel, and rental car reservations for customers using various computer reservation systems.
Provide customer service by responding to inquiries, making travel arrangements, and resolving complaints.
Keeping up to date with current travel industry trends, regulations, and policies.
Provide information on travel insurance, visas and passports.
Maintain accurate records and files for clients, vendors, and partners.
Assist in the recruitment, training, and development of travel agents and other staff.