Andrés Ortiz Program Manager | Agile Coach | Scrum Master | KSD | Agile

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Senior Program Manager

Arthur J. Gallagher (AJG)

Mar 2025 - Current (1 year 3 months)

Senior Project Manager

ATHENAWORKS

Jun 2023 - Jun 2025 (2 years 1 month)

Leading AI-computer vision projects, for tech industry in the USA. Align OKRs and business strategic goals with tactical and operational levels, integrating them into team backlogs and roadmaps while visualizing dependencies to ensure transparency and coordination. Facilitate the definition of "customer value" and its corresponding criteria to establish a solid prioritization process for various high-level initiatives and hypotheses (themes, epics, functionalities) by quarters, and subsequently into PBIs broken down into sprints. Optimize SDLC processes to amplify teams' delivery capacity by clearly visualizing value added in each step, defining business rules and classification, bottlenecks, SLAs/SLOs, and owners. Increase team product

Agile delivery lead

Kin + Carta

Aug 2021 - Current (4 years 10 months)

- Develop, coach, and lead cross-functional teams in different projects for top Forbes 500 Kin+Carta US clients applying agile practices, attaining 38% ROI on value delivery.

Agile coach

Banco de Bogotá

Jan 2021 - Sep 2021 (9 months)

- Achievement: Through coaching and leading agile frameworks adoption and matureness to various product teams, increasing digital share net profit for Q1, Q2, and Q3 by more than USD 5.2M - Lead the Mindset change among the different squads in the adoption of an agile culture enhancing previous OKRs and KPI outcomes sharply. - Achieve the successful adoption of the Kanban Method in different chapters of the organization improving the workflow, the sense of well-being of the team members, and delivery time (lead time) - Coach and guide key stakeholder teams with different practices, frameworks, and project methodologies through agile practice mindsets allowing scaling and multi-team's successful integration. - Coach, mentor and lead differe

Scrum master

Banco de Bogotá

Sep 2019 - Jan 2021 (1 year 5 months)

- Achievement: Lead and develop the digital insurance team in the adoption of the framework, achieving income of more than USD 11.7M - Contribute to the adoption of an Agile mindset and culture through values and practices that promote behaviors of change and value in the different teams. - Carry out coaching and feedback sessions that allow the development and increase of soft and hard skills of each team member. - Encourage and create actions through the Scrum of Scrums enabling successful integration between teams and stakeholders from management and the bank.

Scrum master

scotiabank colpatria

Apr 2019 - Sep 2019 (6 months)

- Successful implementation of releases/deliverables in SCS project between Canada-Mexico-India and Colombia. - Apply improvements in DEV-QAT-UAT iterations for product increments - Evangelize agile frameworks for the tribe and squads that add value for each MVP

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Planning and project manager

Serrania Services - Real Estate

May 2016 - Dec 2018 (2 years 8 months)

- Establish strategic planning according to the current and prospective conjuncture of the next 5 years. - Direct the company's growth processes and projects according to the strategic objectives, outcome of 35% IRR. - Achieve adding value to the company by increasing the net profit margin, and minimizing costs in the operation by a 38% ratio. Accountabilities: • Perform internal diagnosis of the organization (finance, processes, human talent) and external (competition, legislation, market, trends, customers, strategic allies). • Plan and coordinate software developments for automation and process improvements. • Design the goals that allow the achievement of the corporate strategy. • Establish the KPIs in the missionary and directional

Organizational development coordinator

Fempha Fondo de Empleados

Feb 2015 - Mar 2016 (1 year 2 months)

- Coordinate the design and development of the Initiatives, attaining the corporate strategic objectives in the next year Q4. - Consolidate and structure the Corporate Strategy to the processes, structure and positions of the organization. - Implement successfully solutions designed to achieve strategic objectives (measured in the BCS indicators)

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Project Lead

Estrategia Consultores & Co.

Jan 2014 - Jan 2015 (1 year 1 month)

- Led various projects to optimize, automate and align the Corporate Strategy with the company's processes, technology, and organizational structure.

Process improvement coordinator

Expreso Bolivariano

Jan 2013 - Dec 2013 (1 year)

- Manage quality and process department in Expreso Bolivariano according to the corporate strategy, maintain quality certification in the organization. - Improve internal efficiency through management by BPM processes together with the implementation of methodological improvements for all the processes of the business. Specific achievements: • Define the quality strategy in the company to compete for differentiation in service. • Direct the tactics to align the processes in the achievement of those objectives. • Design and implement a new methodology for the QMS incorporating elements of BPM and agile project management into the organization. • Maintain the certification of the Bolivarian Express QMS. • Advise and contribute to the pr

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Business Process Analyst

May 2012 - Dec 2012 (8 months)

- Design by processes on UML 2.0 a new Financial software for the entire credit loan process. - Design the process map of the Organization - Modeling in BPMN 2.0 of the Planning, Missionary, Support, and Verification processes of the organization "AS-IS" Specific achi • Define the Deliverables Methodology with the software vendor. • Analyze and reengineer through the modeling of "TO-BE" processes for the "core lending" in Enterprise Architect 9.3 software. • Prepare the test scripts for the tests of the different modules of the new Financial Core

Andrés Ortiz

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