Young 25-year-old worker with great willingness to contribute to the company through analytical solutions. Interested in being part of cohesive teams and contributing to the work environment, interested in the standardization of processes and management of KPI's. Highlighted for his participation and leadership in educational and productive projects, demonstrating initiative, conflict management.
Timeline
work
Job
school
Education
Résumé
Jobs
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Sales inbound agent
XYZies
Aug 2025 - Current(1 year 3 months)
Technical support and sales representative
Asurion
Jan 2024 - Jan 2025(1 year 1 month)
I provided technical support to customers, resolving incidents related to electronic devices. At the same time, I offered customized solutions by selling protection plans, ensuring a satisfactory experience.
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Customer service and care representative
CALZILLA
Jan 2023 - Jan 2024(1 year 1 month)
I provided support in contact processes for scheduling medical appointments in medical centers in the United States.
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Key Account Manager
ULTRABOX SA
Jan 2018 - Jan 2023(5 years 1 month)
Account executive of a portfolio of legal and natural clients with the aim of looking for business opportunities oriented to customer loyalty, seeking to obtain excellent results.
Education
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Diploma program
Universidad Colegio Mayor de Cundinamarca
Jan 2020 - Jan 2023(3 years 1 month)
Where skills related to the development of marketing strategies, integration of cloud services, CRM, ERP, among others, were strengthened.
Bachelor of Business Management
Universidad Colegio Mayor de Cundinamarca
Jan 2018 - Jan 2023(5 years 1 month)
Professional in Commercial Business Administration. Graduate and Manager of professional practice coordinating his business office project for the period 2023 - 1