Andres Felipe Patino

Andres Felipe Patino

About

Detail

General Manager | Country Manager | Driving Business Growth through Strategy, Technology & Multicultural Leadership
Colombia

Contact Andres regarding: 
work
Full-time jobs
Starting at USD24k/year
Flexible work
Starting at USD14/hour

Timeline


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Job
school
Education

Résumé


Jobs verified_user 0% verified
  • A
    Client Operations, Implementation & Account Lead
    ADA ABOGADOS Y CONSULTORES
    Jan 2024 - Current (2 years 9 months)
    • Lead end-to-end operational delivery across tax, litigation, real estate, valuation, and compliance, ensuring structured execution across multi-service workflows.
    • Manage client onboarding and ongoing delivery for international accounts (North America, Central America, Europe, LATAM), translating business requirements into standardized workflows and service processes.
    • Own the implementation lifecycle: requirements scoping, prioritization, resource allocation, and delivery execution.
    • Configure and onboard clients into ClickUp, designing workflows, task structures, and assignment logic aligned with legal operations (case tracking, court deadlines, document follow-ups, attorney allocation).
    • Structure and manage
  • RealPage Inc
    Country Manager | SaaS Operations, Implementation & Client Delivery
    RealPage Inc
    Sep 2021 - Dec 2023 (2 years 4 months)
    • Led onboarding, implementation, and optimization of RealPage Investment Management and CRM platforms for U.S. institutional clients.
    • Conducted gap analysis (ITIL4) to identify inefficiencies in workflows, data structures, and service delivery.
    • Designed structured system configurations (workflows, data models, reporting logic, user roles) aligned with complex portfolio operations.
    • Led data cleansing, validation, and standardization, consolidating fragmented data across legacy systems (Argus, custom tools, CRMs).
    • Applied Agile methodologies (Jira, backlog management, sprint delivery) to coordinate implementation and cross-functional execution.
    • Configured and optimized workflows within RealPage’s custo
  • RealPage Inc
    Regional Operations Manager | Systems Implementation & Process Optimization
    RealPage Inc
    Jan 2018 - Aug 2021 (3 years 8 months)
    • Developed and executed the Business Continuity Plan (BCP) for Colombia, defining critical processes, recovery strategies, and risk controls.
    • Managed workplace services and facilities operations for offices in Colombia, Spain, and the United Kingdom.
    • Negotiated leases and optimized facilities strategy, reducing annual rental costs by 10% while maintaining premium workspace standards.
    • Led implementation of HRIS systems (UKG Pro, ICMS) and restructured onboarding, employee data workflows, and compliance reporting.
    • Directed office construction, renovation, and workspace optimization projects to improve flexibility, efficiency, and employee experience.
    • Ensured compliance with occupational safety, labor law, g
  • H
    Senior Business Analyst
    Hipercept
    Jan 2015 - Dec 2017 (3 years)
    • Led implementation and onboarding of financial modeling platforms (Argus, MRI, Foundation, FUEL) for institutional investors across LATAM.
    • Managed full lifecycle: requirements, configuration, data validation, testing, rollout, and adoption.
    • Translated investment requirements into structured system configurations and financial models.
    • Performed data validation and cleansing to ensure accuracy of forecasts and analytics.
    • Conducted client onboarding and training sessions, driving adoption across multiple regions.
    • Developed documentation, implementation roadmaps, and reporting frameworks to support scalability.
    • Applied SCRUM and ITSM methodologies to manage delivery and cross-functional coordina
  • H
    Junior Business Analyst
    Hipercept
    May 2013 - Dec 2014 (1 year 8 months)
    • Performed DCF modeling, forecasting, and investment analysis across global real estate portfolios.
    • Supported financial modeling and reconciliations for institutional clients, ensuring data accuracy and consistency.
    • Conducted data validation, diagnostics, and variance analysis to improve model reliability.
    • Assisted in onboarding, testing, and rollout of financial systems (Argus, Cougar).
    • Gathered requirements and translated them into structured modeling inputs and system configurations.
    • Developed documentation and training materials to support standardized workflows and user adoption.
    • Performed advanced analysis (Monte Carlo simulations, sensitivity analysis, capex forecasting).
    • Suppo
  • Teampany
    Project Manager
    Teampany
    Nov 2012 - Apr 2013 (6 months)
    • Managed international marketing and brand-activation projects supporting clients expanding into regional markets.
    • Implemented Tableau reporting dashboards to streamline workflow visibility and improve collaboration with sales teams.
    • Coordinated cross-functional project delivery, ensuring timelines, requirements, and quality standards were met.
    • Supported new business development initiatives by helping organizations promote products and services in local markets.
    • Strengthened customer relationships and provided ongoing project support to global teams.
  • Andovar
    Business Development Manager
    Andovar
    Apr 2012 - Nov 2012 (8 months)
    • Prospected and qualified new leads through cold-calling, email outreach, and pipeline management.
    • Negotiated commercial terms, closed new business, and secured ongoing contracts.
    • Built strong relationships with key accounts to increase retention and expand service usage.
    • Collaborated with internal project teams to ensure smooth onboarding and delivery.
    • Supported special initiatives related to sales operations and client acquisition.
  • Yuxi Global powered by Veritas Automata
    Requirements Analyst
    Yuxi Global powered by Veritas Automata
    Jan 2012 - May 2012 (5 months)
    • Coordinated software testing and requirements validation for a Pharmaceutical Clinical Trials Research Organization.
    • Worked closely with development teams to translate client needs into accurate functional specifications.
    • Created project documentation, test results, and reports for project managers and stakeholders.
    • Managed task coordination with fellow analysts to ensure project milestones were met.
  • D
    Telemarketing Associate
    David Keen Company
    Oct 2010 - Jan 2012 (1 year 4 months)
    • Generated sales leads, scheduled appointments, and qualified prospective buyers.
    • Managed CRM entries, tracking daily telemarketing activities and performance metrics.
    • Maintained high productivity in a fast-paced environment while meeting deadlines and outreach targets.
    • Supported sales pipeline growth through consistent customer engagement and follow-up.
  • P
    Accounting Assistant
    PAF PAINTING SERVICES INC
    Feb 2006 - Jul 2010 (4 years 6 months)
    • Managed appointment scheduling, customer communication, and service coordination.
    • Maintained sales records, client data, and financial information in spreadsheets and internal databases.
    • Tracked product inventory, monitored stock levels, and handled replenishment orders.
    • Supported administrative and accounting tasks including recordkeeping and workflow organization.
Education verified_user 0% verified
  • T
    Associate in Business Administration –Management/Marketing, Marketing/Marketing Management, General
    The College of Westchester
    Jan 2002 - May 2004 (2 years 5 months)
  • Berkeley College
    Bachelor of Business Administration (B.B.A, Marketing/Marketing Management, General
    Berkeley College
    Sep 2004 - Current (22 years 1 month)