Andrés Felipe Monsalve Alzate  new_releases

Objective Improve every day in all aspects of my life, being a complete professional, at work and academic level, as well as personally and socially, which I took advantage of their skills and learn from lived experiences and contribute to the Comunity in general. MY PROFILE: I am a hardworking person, with the capacity for analysis and judgment in decision-making, also attitude of service, proactivity, determination and leadership to carry out any activity with responsibility and professionalism. COMPETENCES My strengths are in the analysis, design, operation and monitoring of projects and plataforms, as well monitoring and administration technology, databases and corporate applications, according to good practices in infrastructure configuration management. I have knowledge in assembly, maintenance, configuration of computer components and modules; network administration and configuration data routers and switches, knowledge about Software license agrements, administration and installation of Windows servers. Software Security like antivirus server administration, knowledge in software development like (Python, Java & C ++), computer security, experience of more than 5 years, consecutive care and treatment of incidents and requirements through remote and on site assigned to the help desk, calls to the helpdesk, VIP customer technical support, printed installation, equipment standardization, images of operating systems, knowledge of Windows and Linux systems, attention to diferents services providers and escalation to higher levels, according to ANS. My personal interests are oriented to good practices in administration and management of assets and tools of the organizations, information security, as well as technological resources with can count the organization, based on quality standards international as COBIT, ITIL, ISO 27001, to give compliance with the different agreements, directives and policies of the established service levels.