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Andres Felipe Largo

About

Detail

Professional experience and labor background
Bogotá, Bogota, Colombia

Contact Andres regarding: 
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Full-time jobs

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • NUVO cx
    Medical Interpreter and Cx Service Interpreter
    NUVO cx
    Jan 2025 - Mar 2026 (1 year 3 months)
    1 year and 3 months as a medical Interpreter and Cx service interpreter. Advanced English Proficiency, experience handling OVR/OPI calls. Excellent HIPAA compliance metrics and certifications.
  • T
    Assistant Contact Center Manager
    Teleperformance S.A.S. Colombia
    Dec 2022 - Dec 2023 (1 year 1 month)
    Site manager representative with the U.S. Client AT&T telecommunications company focused on customer service. Manager focused on create an engagement between supporting areas of operation (QA, Training, Work Force teams). Supervisor developing, coaching and teamwork coordination following company guidelines.
  • T
    Team Leader Experience
    Teleperformance S.A.S. Colombia
    Mar 2021 - Nov 2022 (1 year 9 months)
    • Team Management • Integrity and security guidelines main advisor • Agents Coaching and developing based on campaign standards
  • KM2 Solutions
    Account Specialist
    KM2 Solutions
    Sep 2020 - Feb 2021 (6 months)
    • Cross Sales and Retention • Representative
Education verified_user 0% verified
  • Universidad Tecnológica De Pereira
    Bacherlo's Degree in Communications and Educational Information Technology
    Universidad Tecnológica De Pereira
    Jan 2014 - Jan 2019 (5 years 1 month)
    Special reward earned for getting an overall statistic • performance of 4.4 over 5.0 on all the asignatures from the program, pedagogy, educational proyect designer with teaching experience on highschool and academical spaces.