Andr ́es Felipe Cartagena Parra

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Administrative Assistant

YOUR GUIA

Jan 2023 - Current (2 years 5 months)

• Management of academic and administrative documentation, organization and maintenance of physical and digital files, preparation and processing of necessary documents for students and the agency, customer service, resolution of queries and provision of accurate and timely information, coordination of appointments and meetings, support in the preparation of reports and collaboration in the implementation of efficient administrative processes.

University Intern (Portfolio Assistant)

Grupo Emi

Jan 2022 - Jan 2023 (1 year 1 month)

• Responsible for the generation and preparation of collection reports, ensuring their accuracy and timeliness. I maintained constant and proactive contact with the different affiliated clients, with the objective of recovering the portfolio and optimizing the collection processes. I was also in charge of the identification and reconciliation of payments, as well as the correct organization and filing of invoices, ensuring an efficient and orderly workflow.

University Intern (Pricing Assistant)

Koba Colombia S.A.S

Jan 2021 - Jan 2022 (1 year 1 month)

• I provided support to the Assistant Sales Manager in various tasks, including the dispatch of supplies, such as toiletries and gondolas, to the stores. I was also in charge of downloading prices for the stores and preparing reports for the area, ensuring an adequate distribution of resources and accuracy in price information.

Sales Agent

Accedo Colombia S.A.S.

Jan 2019 - Jan 2020 (1 year 1 month)

• Attend, solve and respond appropriately to the various requests from customers located in the United States, ensuring a timely and efficient response. In addition, to offer new product offerings, providing detailed information about them and carry out the corresponding sales. With the objective of ensuring customer satisfaction and fostering long-lasting, mutually beneficial business relationships.

Andr ́es Felipe Cartagena Parra

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Résumé

Andr's behavioral traits
Andr's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.