Bilingual Agent
Concentrix,sutherland,igt
Jan 2022 - Jan 2024 (2 years 1 month)
tasks developed as a costumer representative for different LOB these were collections -capital one, cx service-at&t, united airlines -booking flights, billing department with Hudson energy and just energy, sales and cx service Vivint smart home and collections for flagship credit these jobs have allowed me to acquire soft skills empathy and useful knowledge about BPO industry.