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andres aguilar chaves

About

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csr rep
Provincia de San Jose, Costa Rica

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Job
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Résumé

Jobs verified_user 0% verified
  • Clipboard Health
    CUSTOMER SUPPORT
    Clipboard Health
    Jan 2023 - Feb 2024 (1 year 2 months)
    Extensive knowledge of healthcare policies, procedures, and regulations Strong communication and interpersonal skills for effectively interacting with patients, healthcare professionals, and insurance providers Proficient in electronic medical record systems and other healthcare software Ability to handle confidential patient information with discretion and follow HIPAA regulations Excellent problem-solving skills to address patient concerns and resolve conflicts Detail-oriented with a high level of accuracy in documentation and data entry Ability to work in a fast-paced environment and prioritize tasks effectively Strong organizational and time-management skills for managing appointments, schedules, and deadlines Empathetic and compassiona
  • M
    CUSTOMER SERVICE
    Microsoft
    Aug 2018 - Current (7 years 9 months)
    • Experience resolving technical issues over the phone and email. • Knowledge of operating systems such as Windows and MacOS. • Excellent communication skills to explain technical solutions to clients. • Experience in using technical incident tracking tools.
Education verified_user 0% verified
  • H
    BACHILLERATO
    High School graduate
    Jan 2006