Andres Agamez
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HR & Recruitment Manager
Bogota D.C., Colombia
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Résumé
Jobs
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Human Resources & Recruitment Manager verified_user Verified experience public Remote experiencePublissoft IncJul 2022 - Current (4 years 4 months)- Job design and job analysis, employee hiring and selection, employee training & development, compensation and benefits, employee performance management, management of corporative relations
- Employee engagement & communication, health and safety regulations, personal support for employees, succession planning, industrial relations
- Performance Enhancement: Initiated performance improvement plans and conducted evaluations tofoster employee development, boosting overall productivity.
- Performance Enhancement: Initiated performance improvement plans and conducted evaluations to foster employee development, boosting overall productivity.
- Successfully reduce the hiring process by 50% through the implementation of stream- Bilingual team leadTDCXJul 2021 - Dec 2021 (6 months)- Create and Implement people development program focused on the identification of opportunity areas to improve performance operations.
- Manage and follow individual and team performance to reach and exceed operational kpi targets and client expectations. Present weekly and monthly business reports to operations client.
- Monitor and evaluate team members performance to maintain high quality and productivity standards. - Senior operations supervisorTeleperformance ColombiaMar 2020 - Jul 2022 (2 years 5 months)- Provide coaching and feedback session to individual and teams members through the identification of opportunity areas to improve operations performance.
- Create and implement performance improvement plans focused on reach and exceed kpi targets and goals. Monitor and evaluate individual and team performance. Elaborate weekly and monthly business reports.
- Manage educational learning plans for staff members focused on leadership development.
Education
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- EMBA + Master in Human Resources Direction public Remote experienceEuropean Business School of Barcelona ENEBMay 2023 - Current (3 years 6 months)
- Formación Profesional de Grado Superior, PsicologíaUNIMINUTO ColombiaJul 2016 - Dec 2019 (3 years 6 months)