Andreina Segueriz Parra

Andreina Segueriz Parra

About

Detail

Sales Development Representative | SDR | Account Manager | Customer Success Manager
Departamento de Norte de Santander, Colombia

Timeline


work
Job
school
Education
flag
Award

Résumé


Jobs verified_user 0% verified
  • Airtm
    Customer Success Manager public Remote experience
    Airtm
    Aug 2021 - Jul 2024 (3 years)
    - Develop strong relationships with customers, including senior management, and understand their decision making process, achieving 15% year-over-year (YoY) transaction and user growth. -Maintain and grow revenue through the creation of strategic business plans, consultative selling and identifying sales opportunities, focusing on retention and growth KPIs for enterprise customers. -Develop and implement customized account plans to meet client needs, partnering closely with them to achieve their goals. -Negotiate contract extensions and pricing, collaborating with internal stakeholders to ensure revenue goals and objectives are met. -Interpret data (market data, competitor, proprietary and customer-supplied data) to integrate into the data-
  • O
    Business Sales Manager
    ONCOMPETENCE
    Jun 2020 - Oct 2020 (5 months)
    - Conduct research and follow-up of potential clients, achieving a 20% increase in the potential client base in the last quarter. - Making contact calls and mailings to identify and locate the right contact in each company, establishing effective commercial relationships and generating a 15% increase in sales opportunities. - Daily reporting of activities to keep sales management informed of progress and strategies implemented. - Efficient use of CRM and databases, optimizing contact management and improving accuracy in lead follow-up.
  • Airtm
    Customer Support Specialist public Remote experience
    Airtm
    Jun 2020 - Jun 2021 (1 year 1 month)
    -User account management: registration and deregistration, personal and company profile data. -Analysis and approval of identity and company documents. Management and resolution of problems associated with payment methods, two-factor authentication, and user credentials.
  • Telynet
    Sales Lead
    Telynet
    Nov 2019 - Mar 2020 (5 months)
    Search and follow up on potential clients. Make calls and contact emails to locate the indicated contact in the company and to be able to establish commercial relationships. Daily reporting of activities to keep the commercial management informed. Use of CRM and database Use of Zoiper to contact customers
  • C
    Asistente Comercial
    CISA S.p.A.
    Aug 2019 - Jan 2020 (6 months)
    Administrative functions of the commercial area, making telephone sales, customer prospecting, customer service in store, administration of commercial information on prices and products, assisting commercial management, and sales closings. Receipt of foreign currency and issuance of sales/invoicing/payment reports to commercial management and finance.
  • Telynet
    Sales Lead
    Telynet
    Nov 2018 - Jul 2019 (9 months)
    Search and follow up on potential clients. Make calls and contact emails to locate the indicated contact in the company and to be able to establish commercial relationships. Daily reporting of activities to keep the commercial management informed. Use of CRM and database Use of Zoiper to contact customers
  • T
    Representante de ventas
    TIMG Chile
    Jan 2018 - Oct 2018 (10 months)
    Advise customers on the various products the company offers related to printing supplies for stamping and advertising printing. Remote work through the Freshdesk platform, sharing information with colleagues through Workplace. Customer service in social networks (Facebook, Twitter and Instagram). Support in networks (answer comments); Sales in social networks and after-sales service. Attention and telephone sales through the Aircall application.
  • Grupo Prosein
    Asesora Comercial
    Grupo Prosein
    Sep 2012 - Nov 2017 (5 years 3 months)
    Advise customers know about purchasing flooring and flooring materials. Preparation and follow-up of quotations. Closing sales. Exhibit design. Inventory tracking in SAP. Use of CRM for quotations, inventory, and customer registration. After-sales service. Telephone and face-to-face customer service.
  • Compumall
    Ejecutivo de ventas
    Compumall
    Oct 2010 - Sep 2012 (2 years)
    Retail sales of office and computer supplies. Invoicing in RP3, cash register, and point of sale. Planning and realization of inventories and school fairs
Education verified_user 0% verified
  • Grupo Prosein
    Nivel II de Formación en "Gestión Comercial"
    Grupo Prosein
    Feb 2022
  • Grupo Prosein
    Nivel I de Fomarción en "Identidad Corporativa"
    Grupo Prosein
    Jan 2022
  • Instituto Internet
    Diplomado en Gerencia en Redes Sociales
    Instituto Internet
    Jan 2016 - Dec 2016 (1 year)
  • Universidad 'Alejandro de Humboldt'
    Bachelor's degree in advertising, advertising
    Universidad 'Alejandro de Humboldt'
    Jan 2012 - Dec 2016 (5 years)
Awards verified_user 0% verified
  • Crehana
    Beca de Estudios
    Crehana
    Apr 2020
    Selected within the scholarships to be awarded to complete studies in Graphic Design and Digital Marketing in its platform.
  • Grupo Prosein
    Honorable Mention
    Grupo Prosein
    Aug 2015
    Academic average of 18.05 points in the “Business Management” program.