Andrea Rodríguez Delgadillo

Jobs 0% verified

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Virtual Front Desk Agent Remote experience

Webspark Media, LLC

Nov 2024 - Feb 2025 (4 months)

Managed doctors' calendars by efficiently scheduling patient appointments while ensuring compliance with HIPAA regulations and maintaining organized medical records. • Worked closely with various departments and team members to deliver excellent patient service, fostering strong connections to enhance the overall patient experience
Bilingual Call Center Agent Remote experience

Virtual Emily

Oct 2023 - Nov 2024 (1 year 2 months)

Assisted customers with cruise bookings, itinerary modifications, and additional services. • Achieved "Employee of the Month" recognition multiple times for exceeding performance metrics.
LEAD VALIDATION SPECIALIST

DemandZEN

Apr 2023 - Sep 2023 (6 months)

• Validate personal information through a call or using the web to gather data for the company in order to complete some sellings.
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ENGLISH TEACHER

Teleperformance

Jul 2022 - Feb 2023 (8 months)

• Prepare people to get a job in the call center as customer service agents by improving their English level and show them the American culture
CALL CENTER BILINGUAL AGENT

Concentrix

Dec 2021 - Jul 2022 (8 months)

• Assist people answering questions about their health plan. CALL CENTER BILINGUAL AGENT
CALL CENTER BILINGUAL AGENT

Teleperfomance

May 2020 - Aug 2021 (1 year 4 months)
English Teacher

American School Way

Sep 2017 - Feb 2020 (2 years 6 months)

Education 0% verified

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