- Llegar a estar entre los top performers de la compañía.
- Also had to work for a few months with car, life and health insurance with the same interpretation functions.
- I had to interpret between Doctors and pacientes from English to Spanish and vice-versa in ERs and Doctor's offices
- Also had to work for a few months with car, life and health insurances with the same interpretation functions.
ERC agent (HR services agent)
Amazon.com
Jan 2017 - Feb 2019(2 years 2 months)
- Help agents to oftenly improve their performance.
- Chat, calls and e-mails.
- Be floor support for other agents.
- Help my manager on different projects necessary for the team's success.
- Help at QA agents as an assistant and learn about the different procedures.
Technical Support AT&T Agent
Teleperformance Spain
Apr 2015 - Dec 2016(1 year 9 months)
- Team's top performer
- I provided technical support to AT&T's customers that had internet, cable and phone services.
Education
verified_user
0% verified
Enseñanza del Inglés
UNED Costa rica
Jan 2017 - Current(9 years 5 months)
English teaching for children, teenagers and adults.