Andrea Martínez GoHighLevel (GHL) Specialist

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GoHighLevel (GHL) Specialist / Administrative Assistant

Data Career Jumpstart

May 2026 - Current (6 months)

• Use GoHighLevel (GHL) to execute administrative tasks and keep Notion databases consistently up to date, ensuring information integrity for team use.
• Track performance metrics to identify areas for improvement and propose adjustments to operational processes.
• Lead the pre-launch quality control (QA) process for the weekly podcast episode on YouTube and Captivate through a SOP documented in Notion, reducing publishing errors since implementation.
• Handle payment support, updates, and client billing through Stripe and PayPal, and complete internal administrative tasks for the Finance team.

Appointment Setter

JPDM

Mar 2026 - May 2026 (3 months)

• Made 50 to 80 outbound calls daily to leads, confirming attendance of at least 15 people per client for Medicare informational events.
• Sustained 2 to 3 confirmations per lead across several weeks of follow-up, handling objections and rescheduling to meet each client’s attendance goal.

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GoHighLevel (GHL) Tutor

Famy

Mar 2026 - Apr 2026 (2 months)

• Delivered remote tutoring on GoHighLevel to a group of 25 people over 10 weeks, taking the entire group from basic platform knowledge to building automations, sales funnels, custom values, payment portals, communities, and courses within the platform.
• Adapted each session's content to each participant's skill level, resolving technical questions in real time.

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Administrative Assistant

Detailers Growth

Oct 2022 - Jan 2026 (3 years 4 months)

• Ran biweekly quality control (QA) audits and proactively resolved issues across GHL, Facebook, and ClickUp, maintaining an error rate below 5% and resolving 90% of technical issues autonomously.
• Managed end-to-end client onboarding and Facebook ad launches, achieving a 2.5-hour response time and significantly accelerating speed-to-lead for new accounts.
• Monitored daily ad performance through Google Looker, ensuring 98% campaign uptime and high data integrity for real-time decision-making.
• Streamlined information management by maintaining client data and updating Notion SOPs within 24 hours, improving internal knowledge sharing.
• Produced weekly content for sales coaching using Descript, YouTube, and GHL, reducin

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Administrative Assistant

Inversiones Los Gómez

May 2021 - Oct 2022 (1 year 6 months)

• Oversaw dispatch of refrigerant gas and specialized products, implementing a rigorous verification process that ensured delivery accuracy and timeliness.
• Managed real-time inventory records through sales software, conducting regular audits that optimized stock levels and reduced product shortages.
• Facilitated product sales and financial transactions for commercial and individual clients, improving the customer experience and maintaining professional service.
• Maintained high operational standards through proactive organization, improving facility efficiency and securing the supply chain for refrigeration accounts.

Andrea Martínez

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Andrea Martínez

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