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Andrea Lorejas

About

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Medical Virtual Assistant
Manila City, Metro Manila, Philippines
Contact Andrea regarding: 
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Full-time jobs

Timeline

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Résumé

Jobs verified_user 0% verified
  • P
    Medical Intake Specialist
    Physicians And Surgeons Wound Care
    Jan 2025 - Jan 2026 (1 year 1 month)
    • Greet and assist patients, ensuring a positive and supportive first point of contact.
    • Collect and verify patient demographic information, medical history, and reason for visit.
    • Explain wound care office procedures, expectations, and follow-up processes.
    • Schedule new patient evaluations and follow-up wound care appointments.
    • Coordinate with nurses, wound care specialists, and providers to ensure proper scheduling and patient flow.
    • Confirm appointments and manage rescheduling or cancellations.
    • Communicate with referring providers, home health agencies, or hospitals to obtain necessary documentation.
  • Placidway Medical Tourism
    Patient Care And Sales Representative
    Placidway Medical Tourism
    Jan 2024 - Jan 2025 (1 year 1 month)
    • Patient Support: Assisting patients with inquiries, guidance, and overall care needs.
    • Scheduling and Coordination: Managing appointments, coordinating with providers, and ensuring smooth patient flow.
    • Administrative Tasks: Handling documentation, data entry, record management, and other office responsibilities.
    • Ensuring Patient Satisfaction: Providing a positive patient experience by addressing concerns and maintaining high service standards.
  • C
    Credentialing, Provider & Customer Support Specialist (Cross-Trained)
    Concentrix CVG Inc.
    Jan 2022 - Jan 2024 (2 years 1 month)
    • Reviewing and analyzing claim statuses to ensure accuracy, and submitting requests for any necessary adjustments.
    • Verifying payment information, including payment methods such as paper checks and electronic funds transfers (EFT).
    • Assessing healthcare provider participation status, including determination of In-Network versus Out-of-Network classifications.
    • Evaluating Explanations of Benefits (EOBs) related to claims, payments, and reimbursement methods.
    • Providing comprehensive information regarding patient benefits, eligibility, and (COB).
Education verified_user 0% verified
  • Polytechnic University of the Philippines
    Bachelor Of Public Administration (Major In Fiscal Administration)
    Polytechnic University of the Philippines
    Jan 2022 - Jan 2025 (3 years 1 month)
  • F
    Humanities And Social Sciences (SHS)
    Feu Ama University
    Jan 2016 - Jan 2018 (2 years 1 month)