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Andrea Landa

About

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Sliema, Eastern Region, Malta

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work
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Résumé


Jobs verified_user 0% verified
  • F
    Manager
    Fort40 Guesthouse Fame Group Ltd
    Jan 2024 - Jun 2026 (2 years 6 months)
    Property & Guesthouse Operations Management • Managed daily operations of Fort40 Guesthouse and short-term rental properties, ensuring smooth end-to-end guest experience from reservation to check-out. • Coordinated bookings, calendar management, pricing, and real-time availability across Booking.com, Airbnb, Hostaway, and Hosthub. • Oversaw self check-in systems and coordinated remote guest communication to ensure seamless arrivals and operational efficiency. • Handled guest inquiries and resolved issues promptly and professionally, maintaining high guest satisfaction and positive reviews. • Provided guests with property information, local recommendations, and hospitality support to enhance overall guest experience. Payments, Accounting &
  • A
    Client Relations Coordinator
    APCOPAY
    Jan 2022 - Jan 2023 (1 year 1 month)
    • Prepared contract offers and maintained communication with clients and banks. • Supported the sales team with administrative tasks and client follow-ups. • Served as the primary point of contact for client inquiries. • Enhanced client satisfaction through effective communication and relationship management.
Education verified_user 0% verified
  • U
    Business Management and Administration
    UNIVERSITY OF SUFFOLK
    Aug 2020 - Jan 2024 (3 years 6 months)
    • Leadership Skills • Project Management • Academic Excellence
  • Andrés Bello Catholic University
    Industrial Engineering (2 Semesters)
    Andrés Bello Catholic University
    Sep 2018 - Sep 2019 (1 year 1 month)
    • Completed introductory coursework in engineering principles, mathematics, and basic management concepts. • Participated in academic group projects focused on problem-solving and applied engineering concepts. • Developed foundational analytical, logical reasoning, and critical thinking skills through coursework and project work.