Andrea Gandica

Andrea Gandica  new_releases

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Customer Success Specialist
Departamento de Norte de Santander, Colombia
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Résumé

Jobs verified_user 25% verified
  • Swipecast
    Customer Success Agent public Remote experience
    Swipecast
    Feb 2019 - Current (7 years 3 months)
  • Delmar Swimwear
    Bilingual Customer Service public Remote experience
    Delmar Swimwear
    Mar 2018 - Feb 2019 (1 year)
    In my role at Delmar Swimwear, I provided support to a diverse clientele, addressing inquiries and resolving issues efficiently to enhance customer satisfaction. I utilized my bilingual skills to communicate effectively with customers in both English and Spanish, ensuring clarity and understanding. Additionally, I managed social media accounts to keep customers informed about services and promotions, fostering engagement and community interaction. I also edited videos for Instagram, creating visually appealing content that showcased our offerings and contributed to brand visibility.
  • Oja.la
    Customer Support Agent verified_user Verified experience
    Oja.la
    Apr 2015 - Feb 2018 (2 years 11 months)
  • X
    Executive Assistant
    X
    Jun 2013 - Dec 2014 (1 year 7 months)
Education verified_user 0% verified
  • Universidad Católica del Táchira
    Labor law specialist
    Universidad Católica del Táchira
    Oct 2016 - Jul 2018 (1 year 10 months)
  • Universidad Católica del Táchira
    Lawyer
    Universidad Católica del Táchira
    Oct 2007 - Jul 2012 (4 years 10 months)