ANDREA CAROLINA CHAVARRO TELLO Accounts receivable

Bilingual accounts receivable

Broadvoice

Oct 2024 - Current (2 years 1 month)

• Invoice processing: Create, send, and follow up on customer invoices.
• Payment tracking: Record incoming payments and keep customer accounts updated.
• Collections management: Contact customers to request payment on overdue invoices.
• Account reconciliation: Reconcile customer statements and resolve discrepancies.
• Customer service: Respond to customer inquiries regarding invoices, statements, or payments.
• Reporting: Prepare aging reports, payment forecasts, and AR performance metrics.
• Dispute resolution: Investigate and resolve billing disputes or short payments.

Bilingual accounts receivable analyst

D&S Global Solutions

Mar 2023 - Oct 2024 (1 year 8 months)

• Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables data
• Generate financial statements and reports detailing accounts receivable status
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted
• Verify discrepancies and resolve clients billing issues
• Facilitate payment of invoices due by sending bill reminders and contacting clients

Bilingual logistics coordinator and accounts receivable analyst

Lean Solutions Group

Oct 2020 - May 2022 (1 year 8 months)

• Notify internal and external customers of new developments on a daily basis.
• Processing of purchase orders and tracking shipments.
• Audit company costs during the daily follow up.
• Contact transport companies daily.
• Generate daily reports.
• Other functions assigned.

Bilingual customer service representative

Teleperformance Colombia

Apr 2020 - Aug 2020 (5 months)

• Interact with customers to address their concerns, answer their questions and assist them with their needs.
• Process orders.
• Provide information about the products and services.

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Practitioner of organizational psychology

Aspaen cei Pepe Grillo School

Jan 2020 - Jun 2020 (6 months)

• Creating training programs for the employees.
• Working with management to make changes to improve worker productivity.
• Observing and making notes on employee work style.
• Interviewing employees.
• Conducting employee performance assessments and making recommendations.

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Practitioner of educational psychology

Altair School.

Aug 2019 - Jan 2020 (6 months)

• Psychological counseling.
• Psycho-educational assessments.
• Psycho-educational interventions.
• Mediation.

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Receptionist and administrative assistant

Associate Attorneys and Accountants

Jan 2016 - Dec 2017 (2 years)

• Customer service.
• Fielding telephone calls.
• Serving visitors by greeting, welcoming, and directing them appropriately.
• Scheduling of meetings, emailing and note-taking.
• Creating spreadsheets and presentations.
• Sending and receiving correspondence.
• Maintaining files.

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Assistant

Torre Fuerte International Church

Oct 2014 - Oct 2015 (1 year 1 month)

• Fielding telephone calls.
• Database and files management.
• Customer service.
• Scheduling of meetings, emailing and note-taking.

ANDREA CAROLINA CHAVARRO TELLO

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ANDREA CAROLINA CHAVARRO TELLO

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Behavioral traits