A

Andrea

About

Detail

El Progreso, Yoro Department, Honduras

Contact Andrea regarding: 
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Full-time jobs

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Concentrix
    Customer Service Representative
    Concentrix
    Apr 2022 - Sep 2022 (6 months)
    • Provided customer support and sales assistance for home internet, cable, home security, and mobile services. • Resolved billing inquiries and technical issues efficiently while maintaining high customer satisfaction. • Identified upselling opportunities and promoted additional services based on customer needs.
  • Unifycx
    Customer Retention Specialist
    Unifycx
    Jan 2025 - Jun 2025 (6 months)
    • Reduced customer churn by addressing cancellation requests and providing tailored retention solutions. • Assisted customers with billing, service coverage, and scheduling concerns. • Built strong client relationships through proactive communication and problem resolution.
  • Alorica
    Reservations Specialist
    Alorica
    Sep 2024 - Jan 2025 (5 months)
    • Managed hotel and restaurant reservations for Caesars Entertainment clients. • Handled booking modifications, cancellations, and customer inquiries with professionalism and accuracy. • Ensured efficient use of reservation systems while delivering excellent customer service.
  • Zero Variance
    Sales Associate
    Zero Variance
    Sep 2022 - Dec 2024 (2 years 4 months)
    • Assisted customers in selecting mobile devices and related products according to their preferences and requirements. • Managed transactions and maintained accurate sales records. • Delivered after-sales support to strengthen customer loyalty and satisfaction.
Education verified_user 0% verified
  • K
    High School Diploma in Science and Humanities
    Kingdom Bilingual Educational Center
    Nov 2014 - Jul 2020 (5 years 9 months)
  • E
    Primary Education
    ETERNITY CHRISTIAN SCHOOL AND INSTITUTE
    Aug 2004 - Jul 2012 (8 years)