6 year’s experience in hands on customer service, with a diverse line of companies. This includes
analyzing financial documents, contracts, along with an understanding of government and company
procedures. Bringing forth a positive work ethic and a commitment to efficiency and integrity. Native in
Portuguese, advanced in English and advanced conversational in Spanish.
Contact Felipe regarding:
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Jobs
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Customer Service Advisor/Travel Associate
IGT Solutions
Nov 2020 - Current(5 years 6 months)
- Customer service representative assisting travelers with e Dreams ticket's sales. Supporting purchasers to post sales service. Check in, baggage allowance, schedule changes. Execute financial transactions as purchases and refunds.
Customer Service Advisor/Travel advisor
Teleperformance Spain
Aug 2019 - Jul 2020(1 year)
- Customer service representative assisting travelers and owners with Expedia hotels. Supporting the reservations and app management. Verifying house listing to apply with Expedia Standards. Execute financial transactions according to the tickets
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Data Analyst
Contracts with vehicles companies
Apr 2019 - Aug 2019(5 months)
- Data analysis of new hire all documents related to the employees. Analysis of contracts between the companies and workers. Contracts with vehicles companies
- Approve the companies to start operating by the country law to avoid any sanctions with the
government.
Education
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T
Spanish
Técnico superior universitario trunco o en curso en Translation, University Secreted Heart