Anar Mensiitova Salesforce Marketing Cloud Consultant

Junior Marketing Cloud Consultant

Capgemini

Mar 2021 - Current (5 years 3 months)

• Configuring Setup and Security settings • Creating customer journeys in Journey Builder • Building email templates • Segmentation using SQL • Basic AMPscript and HTML • Tracking and reporting of data

C

Volunteer Salesforce Administrator

Christina Noble Children's Foundation

Sep 2020 - Current (5 years 9 months)

• Integrating Mail Chimp with Salesforce • Automating reports and Dashboard • Importing data

S

Email Specialist (Internship)

SAMA Consultancy London

Jun 2020 - Jul 2020 (2 months)

Project: Creating a journey in Journey Builder in Marketing Cloud • Creating emails in Email Studio • Using Content Build • Segmenting the audience with Filters and Query • Creating automations in Automation Studio • Creating multi-step journey demos in Journey Builder and scheduling sends • Creating reports

U

Salesforce Junior Administrator (Internship)

Univertop School

Nov 2019 - Jan 2020 (3 months)

Project: Salesforce Implementation for a language school in Malta: • Creating custom objects, picklists, fields and users • Determining business processes • Creating Workflow Rules and Actions • Data security settings management • Planning tailor-made functional and technical schemes according to business specifications • Propose different reports and dashboards to help the founder and sales representatives to have a better view of their activity • Creation of automated processes to drive sales and ameliorate sales representatives' daily work

C

Customer Service Assistant

Oct 2018 - Feb 2021 (2 years 5 months)

• Daily use of CRM: Salesforce, CC Tool, XTracker • Dealing with complaints and escalation processes where necessary in a professional manner • Assisting new employees in learning CRM software: Salesforce, CC Tool • Participating in reporting and meetings • Logging of relevant customer data ensuring any reports or logs are updated regularly • Assisting Finance Department with customers on security checks (online fraud). • Assisting OPS teams with failed transactions and delays in issuing payments/refunds • Achieving stretch monthly targets and goals

B

Freelance Interpreter

BBC, The Guardian, Cirque de Soleil

Jul 2016 - Sep 2020 (4 years 3 months)

English-Russian, English-Kazakh interpreter • Kazakh: BBC, The Guardian, Cirque de Soleil. • Russian: AL JAZEERA news channel, Google (Google Assistant), Cirque de Soleil, International Conference of Architects, German and Colombian film-makers at the Eurasian International Film Festival 2017, Ambassador of France in Kazakhstan, UN and more • Simultaneous & consecutive interpreting, translating texts and articles.

Q

Branding & Marketing Consultant (Freelance)

Queendom

Jan 2015 - Jun 2020 (5 years 6 months)

• Rebranding for an online fashion start-up (www.queendomltd.com etc) • Marketing and PR for an international fashion competition Roma Fashion Week • Creating and sending newsletters: Mailchimp • Marketing strategy creation and implementation (brand awareness: working with bloggers, SMM) • Graphic design: creating logos, look books, booklets, press releases • Editing company websites (layout, text editing via Wix and Wordpress) • Generating leads via online channels, events, collaborations with bloggers, SMM. • Organizing photo shoots

H

Contributing Fashion and Lifestyle Writer and Editor

HST

Jul 2014 - May 2016 (1 year 11 months)

• Organising & styling photo shoots, editing images/texts • Attending London Fashion Week etc to provide coverage for the website and social media. • Learned to work under pressure and to tight deadlines. • Producing high-quality articles and interviews with photos

D

Sales & Marketing Assistant

Dream Land Travel

Sep 2010 - Jan 2015 (4 years 5 months)

• Translating emails and replying to customer's inquiries • SMM, Creating newsletters via Mailchimp. • Graphic design: logo, editing the website, business cards and promotional materials. • Booking flight tickets, transfers, hotels • Translating documents for visas, completing visa applications online

Anar Mensiitova

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Anar Mensiitova