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Ana Melissa Benitez Lobo

About

Detail

Departamento de Usulután, El Salvador

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work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Elevate Teams
    Virtual Assistant
    Elevate Teams
    Jan 2025 - Current (1 year 10 months)
    Administrative Support, data entry and document management. Process payments, send receipts and manage emails professionally. Research & Market Analysis – Conduct online research to support business decisions.
  • S
    Business Developer
    SmartPyme
    Jul 2023 - Jan 2025 (1 year 7 months)
    In charge of generating leads, designing content creation, and weekly action plans. Closing sales Provide customer support and execute onboarding processes with product training for closed clients and designing customer follow-up procedures to ensure a good and long-term customer relationship. Data entry on CRM tools Managing calendar for daily meetings and creating weekly reports with Google Spreadsheet and Canva.
  • TELUS International
    Customer Service Representative
    TELUS International
    Jan 2022 - Jun 2023 (1 year 6 months)
    Data entry for each interaction with customers. Conduct research according to each customer need, to provide proper and efficient solutions. Advocate for customer satisfaction using active listening, efficient communication, proper time management, and multitasking. Usage of basic mathematical knowledge for specific procedures and typing skills.
Education verified_user 0% verified
  • U
    Bachelor's degree in business Administration
    Universidad Gerardo Barrrios
    Jan 2018 - Dec 2023 (6 years)