Analucía García

Analucía García  new_releases

About

Detail

Supervisor, QA, Executive Assistant
Departamento de Guatemala, Guatemala

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • T
    Executive Assistant / General Manager
    Truleaf Landscape Management, LLC
    Jun 2024 - Current (2 years 2 months)
    Provided bilingual administrative support, facilitating seamless communication between management and employees. Managing service schedules and daily operations. Coordinating employee activities and customer service. Analyzing data to inform business decisions. Developing and implementing Standard Operating Procedures (SOPs). Responsible for screening and selecting new team members to ensure a high-performing workforce.
  • K
    Executive Assistant / Property Manager
    Kelly Building
    Jun 2024 - Current (2 years 2 months)
    Support the building owner by handling all commercial vacancies—advertising available suites and quickly answering tenant inquiries. Keep maintenance requests and building needs in check, making sure everything runs smoothly. Stay on top of the CRM for accurate tenant info, process payments, and coordinate tours with the Front Desk Manager for a hassle-free experience.
  • E
    English Coach
    E4cc & Ccea
    Mar 2023 - May 2024 (1 year 3 months)
    Coach trainees seeking to learn English tailored to the Call Center Industry across various proficiency levels, from Basic to Advanced. Assess trainee readiness for advancement and provide unwavering support throughout their learning process. Then, I joined a start-up project focused on adults who wanted to learn English. I oversaw live-guided conversation classes to review and implement the knowledge acquired on an online platform.
  • EZCORP
    Corporate Recruiter
    EZCORP
    Oct 2021 - Sep 2025 (4 years)
    Sourced and screened top talent through strategic recruitment efforts. Coordinated in-store interviews and conducted preliminary phone screenings to identify ideal candidates. Ensured seamless onboarding by guiding selected applicants through each step of the hiring process, from initial offer to successful integration.
  • L
    Executive Assistant / Office Manager
    Lifescore Foundation
    Dec 2020 - Mar 2022 (1 year 4 months)
    Oversaw agenda management, hiring processes, and overall office operations. Created and maintained website content and developed and implemented SOPs. Additionally, I was responsible for receiving applicant profiles, thoroughly analyzing and screening them, and coordinating their final interviews with the business owner.
  • 24-7 InTouch
    Customer Service Representative
    24-7 InTouch
    Apr 2020 - Dec 2020 (9 months)
    Assist Instacart’s English and Spanish-speaking customers with questions or requests to guarantee a resolution.
  • T
    Executive Assistant / Property Manager
    The Wells Luxury Group
    Jun 2019 - Feb 2020 (9 months)
    Responsible for agenda management, event organization, and SOP creation and implementation. Marketing correspondence creation and constant communication with current and new clients. Manage clients’ requests, coordinate maintenance needs, and lead the property management team.
  • Conduent
    Operations Supervisor
    Conduent
    Jul 2014 - May 2019 (4 years 11 months)
    Supervise, coach, and develop team members to achieve the company’s goals. Manage the recruitment process for new team members. SOP creation and implementation.
  • 2
    Technical Support / Quality Analyst / Operations Supervisor
    247 Inc.
    Jan 2009 - Jul 2014 (5 years 7 months)
    Listen to live and recorded calls, grade them based on quality standards, and provide coaching to the agent with an action plan for the next evaluation. Supervise and develop team members to achieve the company’s goals.
Education verified_user 0% verified
  • Universidad de San Carlos de Guatemala
    Facultad de Ciencias Jurídicas y Sociales
    Universidad de San Carlos de Guatemala
    Jan 2008 - Jan 2012 (4 years 1 month)