Ana Laura Gutierrez Robles

PRODUCT OWNER - AI

Creai

Aug 2024 - Current (2 years 3 months)

Defined, managed and deployed AI initiatives. Collaborated with cross-functional teams including UX designers, Frontend/Backend Devs, Data and Testers. Lead AI product initiatives ensuring alignment with relevant stakeholders and expectations management. Defined product backlog: Epics, User Stories and Testing plans. Defined product increments, KPIs and increment releases and reprioritization.

AGILE PROJECT MANAGER

Inari

Oct 2021 - Nov 2023 (2 years 2 months)

Collaborated with cross-functional teams including UX designers, Frontend/Backend Devs, Data and Testers and lead initiatives for team building and development; ensured product delivery and enabled efficiency in the dev and business team by creating a set of organizational ways of working. As a team, we delivered various solutions for insurance and reinsurance platforms. I collaborated on the definition of both functional and non-functional requirements for the reinsurance platform. Non-functional requirements were then set as a standard throughout the organization. Implemented mechanisms such as reporting decks, communication cycles and effective feedback loops. Engaged delivery management through relevant and on-time communication with al

H

PROJECT DELIVERY MANAGER

HPCNOW

Jan 2021 - Oct 2021 (10 months)

Established ongoing communications with up to 40 different customers and internal stakeholders. Built a set of rules and dependencies for 2 teams – Service delivery and Project Delivery Ensured Project Delivery through both Agile and Blended methodologies.

IT AGILE PROJECT MANAGER

iTexico

Jan 2019 - Dec 2020 (2 years)

Ensured project plans and information dependencies were correctly established, setting drop dead dates for data warehouses projects. Managed up to 8 mid-sized projects with budgets ~200k-500k. Engaged delivery management through relevant and on-time communication.

IT PROJECT MANAGER

Flex

Sep 2017 - Mar 2018 (7 months)

Implemented plans and work methods resulting in over 15k costs savings for the America's PMO. Lead the America's innovation program for the General Applications team – Implemented an IT cost savings model. Developed and oversaw IT project plans, managed backlog, user stories, test plans and relevant documentation.

WORLDWIDE CHANNEL MARKETING PROJECT COORDINATOR

Hpe

Jun 2016 - Sep 2017 (1 year 4 months)

Built ad-hoc reporting to drive best channel marketing performance. Implemented and designed communications – Newsletter, planning decks, informative decks. Lead the WW channel marketing transition into digital - evolution into digital marketing. Drove PMO structure: support end to end planning and execution of Marketing Partner Advisory activities, and 3 regional events with HPE's top strategic partners.

PLANNER-BUYER

Foxconn

May 2015 - Jun 2016 (1 year 2 months)

Ensuring a timely execution of all related sourcing activities. Certifying quality compliance in all related materials. Secured quotations and negotiation of prices and terms with suppliers. Lead the excess reporting and corrective actions to keep healthy inventory.

ACCOUNT MANAGER

CCL DESIGN

May 2015 - Jun 2016 (1 year 2 months)

Built sustainable relationships and trust with customer accounts through open and interactive communication. Maintained high customer service standards, even during high-pressure situations. Reduced old inventories through inventory reconciliation and production management. Ensured end-to-end order management accomplishing service goals according to SLA's.

SR. IT MOBILE SERVICES CUSTOMER SUPPORT SPECIALIST

Flex

Dec 2011 - May 2015 (3 years 6 months)

Created and proofread the Americas Mobility Newsletter for users. Lead streamlining and innovation programs that resulted in time and money waste reductions. Reduced wireless expenses by prioritizing customer needs and providing cost-effective solutions. Created and lead the team's SLA's dashboard. Transformed customers' needs into operational technology requests.

C

DONOR ATTENTION (INSIDE SALES)

CORPORATIVA DE FUNDACIONES

Jun 2009 - Dec 2010 (1 year 7 months)

Developed the complete donor attention model: Including KPIs, Strategies and Processes. Created the Donor Communication Strategy– Including a Monthly Progress Report, "thank you" notes, Newsletters and Financials.

c

Head Developer

corporativa

L

Lead team

Ana Laura Gutierrez Robles

About

Detail

Timeline

Résumé

Ana Laura Gutierrez Robles

About

Detail

Behavioral traits