Ana Gutiérrez

OPERATIONS COORDINATOR

AspenView Technology Partners

May 2025 - Oct 2025 (6 months)

Delivered strategic administrative support to executive leadership, optimizing vendor relations and departmental workflow. Managed end-to-end logistics for corporate events and meetings, including scheduling, documentation, and travel arrangements. Improved internal operational processes, enhancing cross-departmental efficiency.

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PROCUREMENT SPECIALIST

Chef's Deal

Mar 2025 - May 2025 (3 months)

Coordinated full procurement cycles, ensuring accuracy and timely delivery for all orders. Maintained data precision across high-volume transactions, supporting finance and fulfillment teams. Acted as liaison between clients and manufacturers, providing empathetic, solutions-oriented service.

OPI/VRI MEDICAL INTERPRETER

LanguageBridge Solutions

Dec 2024 - Feb 2025 (3 months)

Delivered accurate and professional interpretation for medical consultations between English and Spanish speakers. Ensured seamless communication through precise notetaking and context understanding. Maintained confidentiality and empathy throughout all patient interactions.

BILINGUAL TELEPHONIC AGENT

IntouchCX

Mar 2024 - Sep 2024 (7 months)

Provided high-quality bilingual customer service for a major U.S. streaming company. Implemented effective retention and communication strategies to maintain customer loyalty. Collaborated with internal teams to meet performance and quality goals.

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SHEET MUSIC RELEASE ASSISTANT

Tomplay

Jan 2022 - Mar 2024 (2 years 3 months)

Conducted quality assurance and proofreading for new digital sheet music releases. Ensured data accuracy and product consistency within the company's digital catalog. Collaborated with international production teams to meet quality standards & publishing deadlines.

VIRTUAL CUSTOMER SERVICE ASSISTANT

Amazon

Oct 2020 - Dec 2020 (3 months)

Delivered efficient and empathetic customer support, resolving inquiries in a timely manner. Coordinated with cross-functional teams to ensure complete issue resolution. Developed strong interpersonal and communication skills through customer engagement.

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MASTER CLASS INTERPRETER

Cartagena Music Festival Fundación Salvi

Jan 2018 - Jan 2019 (1 year 1 month)

Facilitated simultaneous interpretation during international music master classes. Ensured precise communication using subject-specific musical terminology. Supported event logistics and coordination for participating artists and staff.

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