BPM Expert, Executive MBA in Digital Transformation, McMaster University
Oakville, Ontario, Canada
BPM ExpertJIRA ExpertSmart WorkerEnthusiasticQuick LearnerVisionaryWorked in different domains like Healthcare, Insurance, Banking, Financial services, Manufacturing and Emerging markets.Worked with clients such as Wells Fargo, MetLife, DTNA Daimler Trucks North America, CNA, CHCS, Synchrony Financial, Mahindra & Mahindra Financial Services, TATA AIG General Insurance Company, Greenlight, etc.
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Jobs
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ERP & Process Specialist
Promation
May 2025 - Current(1 year 3 months)
Chief Product Officer
Life Me
Jul 2024 - Feb 2025(8 months)
Product Development Manager
Tarrison
Aug 2023 - May 2024(10 months)
Product Development Manager dedicated to all types of customers, products and industries serviced by Tarrison Products Ltd. and any subsidiaries currently falling under other brand names.
Chief Manager
Tata AIG General Insurance Company Limited
Jul 2020 - Jul 2023(3 years 1 month)
Chief manager, Information Technology role is responsible to supervise the project delivery that are being developed and managed for the operations, claims, customer service team. This includes business analysis , project management , vendor management, application management, architecting solutions, process improvement, communication, teamwork.
Solutions Consultant
Enable
Aug 2019 - Jul 2020(1 year)
Associate Consultant
Atos Syntel
Feb 2017 - Aug 2019(2 years 7 months)
Senior Consultant
MINDCRAFT SOFTWARE PVT LTD
Sep 2016 - Jan 2017(5 months)
Senior Software Engineer
IGATE Global Solutions a CapGemini group Company
Oct 2013 - Sep 2016(3 years)
Education
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Executive MBA, Digital Transformation
DeGroote School of Business McMaster University
Jul 2023 - Sep 2024(1 year 3 months)
Master of Technology (M.Tech, Software Engineering
Birla Institute of Technology and Science Pilani
Jul 2014 - Jul 2016(2 years 1 month)
Bachelor’s of Engineering (DISTINCTION) B.E, Electronics & Telecommunication Engineering
University of Mumbai
Jan 2009 - Dec 2013(5 years)
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H.S.C (87%) in Science, Computer Science
Sri Ma Bal Niketan JrCollege of Science
Jan 2007 - Dec 2009(3 years)
Studied junior college years in science and vocational subject of computer science.
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Secondary school certificate S.S.C.(90
SVPTs Saraswati Vidyalaya High School
Jan 1995 - Dec 2007(13 years)
Studied from kindergarden to 10th standard in this school.
Projects (professional or personal)
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DTNA ERS+ BPM Implementation
Nov 2017 - Aug 2019(1 year 10 months)
ERS+ BPM implementation is a project for Manufacturing client which was for Engineering client Java based UI and IBM BPM as backend. This was used by project engineers and design engineers to upload their engineering drawings and releases and get approved over the workflow.
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WICE
Mar 2017 - Oct 2017(8 months)
The Wholesale Integrated Customer Enrollment (WICE) connects and fully automates sales and enrollment processes in an effort to provide customers the best and most efficient level of service. While WICE aims to reduce setup time and manage quality, it also simplifies customer interaction by providing real-time status at the individual product enrollment level. Through WICE, enrollment requests are identified and routed efficiently, ensuring the request is delivered to the correct area, even in the event of multiple product enrollments. The rationale for such a solution is to expedite the enrollment process by tracking and managing it through WICE. In addition, WICE allows business partners to collaborate on common customers and provides a s
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¬LPG Detector & Controller
Aug 2012 - Apr 2013(9 months)
Demonstrates LPG leakage detection, alarms using buzzer & LCD then controls it by switching the regulator off, automatic opening of window & SMS to fire station.
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Bizflow development and enhancement project
Enhancement of a process manager business process for a US based worldwide largest insurance company. Development of referral business process using Bizflow. Part of Enhancements project build on BIZFLOW BPM. Worked on 3 releases
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Bigfoot Case 360 Development Project
We built a case management system for a Healthcare company in USA to automate their claims and PHS process more efficient using Case 360 an OpenText case management tool. Also reporting functionality using SSRS Worked on full software development cycle.
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SYF SVC Build
IBM Case Manager 5.2, Workplace XT
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MMFSL BPM
IBM BPM process building for a financial services client.
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LPG Detector & Controller
The prototype detects the gas leakage and controls it by switching off the AC mains, opening the windows and switching on a buzzer alarm. Later a message is sent to the occupant of the house and gas leak message is displayed on LCD.