ANA GABRIELA MARTINEZ BUENO

B

Data Analyst

Bluetab América, an IBM Company

Nov 2022 - Current (3 years 7 months)

Development of data models and database design. Identifying links and behavioral trends from large-scale data. Development of reports using Power BI and automatic functions. Data extraction, processing, recording and analysis for subsequent reporting. Interpretation of information with complex data and presentation of findings. Use of database programs to maintain and update information.

C

Business Intelligence Analyst

Coppel S.A. de C.V.

Dec 2021 - Current (4 years 6 months)

Generation of dashboards using R studio for accountability. Generation, execution and maintenance of ETL in SQL SSIS. Maintenance of database and records. Development of internal optimization proposals based on new technologies and trends. Definition of operational and control parameters to achieve stability in the company's ecommerce. Market analysis to identify new business opportunities.

C

Business Analyst

Coppel S.A. de C.V.

Aug 2017 - Dec 2021 (4 years 5 months)

Proposal for improvements in internal processes and corrective actions for operational efficiency. Development of metrics, indicators and presentations of results. Preparation of reports reporting data and conclusions. Collection of requirements from different areas to optimize processes. Identification of patterns in incidents that occurred within the company's technological infrastructure. Collecting data and conducting quantitative and qualitative analyses.

C

Technical Support Engineer

Coppel S.A. de C.V.

Dec 2015 - Aug 2017 (1 year 9 months)

Resolving problems with networks and operating systems. Review, management and monitoring of tickets generated by users. Research, diagnosis and resolution of problems in technological infrastructure. Referral of unresolved issues to appropriate teams. Efficient processing of technical support requests. Performing fault diagnosis in specialized software. Monitoring the operation of networks and servers.

ANA GABRIELA MARTINEZ BUENO

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