Ana Dueñas

Ana Dueñas  new_releases

About

Detail

Agile Recruiter
Bogota D.C., Colombia
Contact Ana regarding: 
work
Full-time jobs
Flexible work
person_search
Finding candidates

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Torre.ai
    Agile Recruiter
    Torre.ai
    Feb 2023 - Current (3 years 8 months)
  • Torre.ai
    Candidate recruiter
    Torre.ai
    Oct 2022 - Feb 2023 (5 months)
  • Torre.ai
    Applicant Acquisition Coordinator
    Torre.ai
    Dec 2021 - Oct 2022 (11 months)
  • Sitel
    Customer Experience Supervisor
    Sitel
    May 2021 - Dec 2021 (8 months)
    - Manage teams to get results oriented
    - Create effective action plans that could help to improve behaviors and the cxexperience.
    - -In charge of administrative duties
  • Sitel
    Quality Assurance Analyst
    Sitel
    Apr 2020 - May 2021 (1 year 2 months)
    - Guarantee quality of customer experience interactions based on clientexpectations for a campaign of Wall Street Journal subscriptions.
    - In charge of providing feedback and instant coaching about behaviors thatcould affect the interactions. Analyze data to find root causes and behaviors
    - Frequently communication with the client to review and provide results of whatwas expected.
  • Sitel
    Customer Experience Representative
    Sitel
    Oct 2018 - Apr 2020 (1 year 7 months)
    - I assisted customers with inquiries, questions, and problems.
    - I have mentored new hires so they learn about the product and achieve campaign goals.
Education verified_user 0% verified
  • Coder House
    Diseño UX/UI Avanzado public Remote experience
    Coder House
    Jan 2023 - Mar 2023 (3 months)
  • Coderhouse
    Diseño UX/UI public Remote experience
    Coderhouse
    Jun 2022 - Sep 2022 (4 months)