A

Ana Brevé

About

Detail

Currently not working
Francisco Morazán Department, Honduras

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 29% verified
  • E
    Executive Assistant public Remote experience
    Jan 2024 - Feb 2026 (2 years 2 months)
  • T
    Assistant Contact Center Manager verified_user Verified experience
    Teleperformance Honduras
    Dec 2021 - Sep 2023 (1 year 10 months)
  • T
    Supervisor
    Teleperformance Honduras
    Aug 2021 - Dec 2021 (5 months)
    As a Supervisor, I was responsible for overseeing daily operations, ensuring that team performance met organizational standards, and fostering a positive work environment. I provided guidance and support to team members, facilitating their professional development and enhancing overall productivity. Additionally, I leveraged my experience in data analysis, which I developed while serving as an Assistant Contact Center Manager, to collaborate effectively with the Workforce Management Team. This collaboration allowed me to implement data-driven strategies that improved operational efficiency and team performance.
  • Intouch
    Team Leader verified_user Verified experience
    Intouch
    Jun 2020 - Aug 2021 (1 year 3 months)
    As a Team Leader, I was responsible for guiding and motivating my team to achieve operational excellence and meet performance targets. I facilitated effective communication within the team and ensured that all members were aligned with our goals. Additionally, I honed my project management skills through various assignments, where I coordinated tasks and resources to drive successful outcomes. My problem-solving abilities were enhanced through daily operations, allowing me to address challenges proactively and efficiently. Furthermore, I engaged in data analysis during business review meetings, which provided valuable insights that informed our strategies and improved overall team performance.
  • Intouch
    Quality Specialist
    Intouch
    Sep 2019 - Jun 2020 (10 months)
  • Intouch
    Universal Agent
    Intouch
    Jan 2019 - Mar 2019 (3 months)
  • StarTek
    Customer service agent
    StarTek
    Aug 2014 - Feb 2019 (4 years 7 months)
Education verified_user 0% verified
  • National Autonomous University of Honduras
    bachelor's degree in administrative informatics
    National Autonomous University of Honduras
    Sep 2013 - Current (13 years 2 months)
  • Hillcrest High School
    Bachelor of Letters
    Hillcrest High School
    Jan 1998 - Jun 2013 (15 years 6 months)