A

Ana Belén Orosco Leiva

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Tarija, Tarija Department, Bolivia
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Timeline

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Résumé

Jobs verified_user 0% verified
  • A
    Sales Manager
    ANANDA
    Dec 2024 - Mar 2025 (4 months)
    Managed the client database, ensuring regular follow-up with potential customers. Expanded sales by adding two new distribution zones to our network. Created and implemented a new sales strategy.
  • H
    Operations Coordinator
    HOME RIVER GROUP (ONE OF THE LARGEST PROPERTY RENTAL COMPANIES IN THE U.S.
    Feb 2024 - Jul 2024 (6 months)
    Orchestrated complex case-style logistics for maintenance operations across 8 U.S. states (NC, SC, TX - Houston/Dallas, AR, PA, OH), managing a detailed portfolio of over 100 properties with meticulous record-keeping, managing a portfolio of over 200 properties. Proactively managed and supported a dispersed team of 100+ contractors, assigning, tracking, and verifying the completion of over 50 weekly work orders, ensuring strict adherence to quality and timelines. Maintained high levels of accuracy in internal tracking systems, consistently updating case/property statuses and preparing detailed reports for management.
  • H
    Virtual customer rervice representative and leasing specialist
    HOME RIVER GROUP
    Dec 2021 - Feb 2024 (2 years 3 months)
    As a virtual customer service representative and leasing specialist, I served as the primary point of contact for customer inquiries via phone and email for properties across 30 U.S. states, managing high-volume inbound calls regarding applications, account questions, and issue resolution. I guided customers through detailed processes with patience and clarity, explaining requirements and resolving concerns with professionalism and empathy. I utilized strong conflict-resolution skills to de-escalate sensitive situations, finding solutions that maintained customer satisfaction and upheld company standards. Additionally, I maintained accurate customer records and documentation in property management systems (Propertyware, Findigs), ensuring d
  • F
    Personal and administrative manager
    FRATELLI CAFÉ
    Oct 2021 - Dec 2021 (3 months)
    My experience in social media marketing at FRATELLI CAFÉ allowed me to create and schedule content for platforms like Instagram and Facebook, engaging with our online community to enhance brand awareness. This administrative oversight ensured that our social media efforts were aligned with the café’s operational goals and customer service standards, ultimately contributing to a cohesive customer experience.
  • I
    Marketing and sales intern
    IMPORTADORA MORALES
    Feb 2021 - Jul 2021 (6 months)
    As a marketing and sales intern, I updated and organized the company's product catalog on its website to enhance our online presence. I co-developed and executed a direct sales strategy for weekend pop-up events, successfully generating additional revenue. In addition to my sales responsibilities, I took on key operational tasks, managing order processing and updating client databases to ensure accurate information flow. I coordinated with various departments to facilitate seamless service delivery, which required maintaining efficient internal workflows that supported the company’s daily business functions. This multifaceted role allowed me to strengthen my skills in direct selling, sales strategy, and customer service while also gaining v
  • R
    Event Sales Manager
    REPROSER COMPANY SRL.
    Apr 2019 - May 2019 (2 months)
    Designed the sales strategy for the company's stand at the Fexpo fair Managed daily opening and closing procedures and controlled sales inventory.
Education verified_user 0% verified
  • B
    Diploma in Customs and International Trade
    Bolivian Catholic University San Pablo
    Jul 2022 - Dec 2022 (6 months)
  • B
    Commercial Engineering Degree
    Bolivian Catholic University San Pablo
    Feb 2018 - Jan 2022 (4 years)
    A comprehensive five-year professional program focused on business management, economics, and strategic analysis. The curriculum integrates quantitative and qualitative disciplines including finance, marketing, operations, international trade, and project management. Emphasizes analytical decision-making, market research, financial modeling, and cross-functional leadership within both local and global business contexts. Prepares graduates to design, optimize, and manage business processes and systems with a strong ethical and entrepreneurial foundation.