Anabel Donis -- | Torre.ai

Accounts Payable Coordinator

Alia Services

Nov 2024 - Current (2 years)

As an Accounts Payable Coordinator, I was responsible for managing vendor relationships, tracking payments, and ensuring efficient financial operations. My role involved processing invoices, reconciling accounts, and maintaining accurate financial records to support the organization's fiscal health. Additionally, I utilized CRM tools to enhance vendor communication and streamline payment processes, which contributed to improved operational efficiency and strengthened partnerships with our suppliers.

Accounts Payable Specialist in Logistics

Lean Solutions Group

Jul 2024 - Current (2 years 4 months)

As an Accounts Payable Specialist in Logistics, I was responsible for processing vendor payments accurately and in accordance with established payment terms, ensuring timely transactions that supported operational efficiency. My role required meticulous attention to detail and effective communication with vendors to resolve any discrepancies. Additionally, I analyzed weekly data from our database to monitor payment trends and optimize our accounts payable processes, which enhanced our financial reporting accuracy. While payroll processing, data analysis, and CRM tools were not core responsibilities, my experience in analyzing payment data contributed to improved financial oversight, and I maintained a strong understanding of vendor relation

Accounts Payable Specialist

Genpact

Sep 2021 - Feb 2024 (2 years 6 months)

As an Accounts Payable Specialist, I was responsible for auditing invoices across both US and MX, managing the Vendor Setup Team, and overseeing Travel & Expenses. My key responsibilities included:

▪ Verified and validated the accuracy, completeness, and compliance of invoices, including local, intercompany, MDM, Legal/Serengeti, FBDI, JLL, Brokerage, and AR/AP, ensuring that all fees for shipping and local taxes were correctly accounted for.
▪ Audited travel and expense transactions for card users, meticulously reviewing receipts for travel, hotel, and miscellaneous expenses to confirm that all information was categorized correctly.
▪ Ensured 100% accuracy in the information entered by the Vendor Setup Team by revi

Quality Assurance Analyst

Nears, Sustenta Polymers

Jul 2020 - Aug 2021 (1 year 2 months)

Recommend, implement, and monitor preventative and corrective actions to
ensure that quality assurance standards are achieved by monitoring 30-50 daily
calls, assessing scorecards, and delivering feedback, create and deliver daily,
fortnightly, and monthly reports.
Provided Training on the process of QA to new/current agents to help them
taking calls and they can be aware of the scorecards and tips on how to take
successful calls and to improve their performance.

Customer Service Specialist

TELUS International

May 2016 - Jul 2020 (4 years 3 months)

●Fitbit:
Customer Support (QA experience, Tier 1/2 Agent, Fraud Cases, Legal
cases, Warehouse, logistics and Shipping, and Calls).
Tier 2 Ensured to help customers with escalations cases.
Fraud: Analyzed the different trends to avoid fraud with the technical
devices.
●▪ BBVA:
Customer Support and Fulfillment team.
Fulfillment team, as a data entry and analyzing accounts to provide better or extra financial to our current customers.
▪●Recruitment process (mentorship for 6 months)
A mentorship that showed me the process of finding and hiring qualified
employees to fill open positions in the company.

Anabel Donis

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Anabel Donis

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Behavioral traits