Anuja M

A

Admission Counseling

Aabiance Technology

Jun 2020 - Current (5 years 2 months)

Office Coordinator

Aabiance Technology

Dec 2011 - Mar 2014 (2 years 4 months)

TN. • Reported to the Managing Director • Supervise administrative staff and divide responsibilities to ensure performance • Manage agendas, travel arrangements, appointments for the upper management • Manage phone calls and correspondence • Support budgeting and bookkeeping procedures • Create records and databases with personnel, financial and other data • Track stocks of office supplies and place orders when necessary • Submit timely reports and prepare presentations and proposals as assigned • Coordinating with Human Resource in recruitment • Design and update job descriptions for job posting • Source potential candidates from various online channels • Craft recruiting emails to attract passive ca

Phone Banking Officer

Citigroup

Dec 2006 - Sep 2007 (10 months)

TN. • Reported to the Team Manager • Responsible for servicing on various products and services of Citibank • Maintaining good service levels and cross sell bank products via call • Handling 100 to 120 calls on a daily basis

Customer Service Executive

HCL BPO Services Ltd

Mar 2006 - Nov 2006 (9 months)

TN. • Reported to the Team Lead • Processing of orders received through phone and resolving customer issues • Ensure accurate and timely delivery of orders • Route planning of transport for deliveries with warehouse team • Answering calls politely and professionally about services and products • Record all order details in the database • Follow up to ensure that appropriate action has been taken on • Provide highest level of customer service and support to customer

N

Telesales Executive

Net vision Cybertech Pvt. Ltd

Dec 2004 - Feb 2006 (1 year 3 months)

TN. • Reported to the Team lead • Making 80 to 100 calls on a daily basis • Used consultative sales approach to understand customer needs • Supported customers continuously from pre-sales to product set-up • Handled escalation calls and addressed customer concerns • Increased sales revenues by effective negotiating skills

About

Detail

Contact Anuja regarding:

Timeline

Résumé

Languages:

Anuja's behavioral traits
Anuja's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.