Amber Dawn Johnson

Seasoned and compassionate behavioral health and health information professional with over 15 years of experience supporting high-risk patient populations, supervising crisis response operations, and driving efficiency across admissions, documentation, and compliance workflows. Skilled in trauma-informed care, de-escalation techniques, and emergency coordination, with additional expertise in EMR systems, remote platforms, and healthcare intake procedures. Proven ability to lead teams through emotionally demanding situations, ensure regulatory adherence, and build responsive service models in both clinical and nonprofit settings. Currently pursuing an AAS in Health Information Technology with plans for RHIT, CPC, and ODS credentials. Adept in high-pressure environments, both on-site and remote, and driven by a mission to support access, equity, and dignity in care.