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Ambar Elizabeth Figueroa Moncada

About

Detail

Cortés Department, Honduras

Timeline

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Education

Résumé

Jobs verified_user 0% verified
  • Propio Language Services
    Freelance Interpreter
    Propio Language Services
    May 2024 - Jan 2025 (9 months)
    • Provided professional consecutive interpretation services for U.S.-based clients. • Specialized in healthcare, financial, and legal settings. • HIPAA & FWA Certified. • Completed ongoing interpreter training and compliance programs.
  • Cyracom
    Remote Interpreter
    Cyracom
    Dec 2023 - Apr 2024 (5 months)
    • Delivered consecutive interpretation over the phone for healthcare, insurance, and customer service contexts. • Ensured accuracy and compliance with confidentiality standards. • Completed internal interpreter training modules.
  • Languageline
    Remote Interpreter
    Languageline
    Jan 2021 - Jan 2023 (2 years 1 month)
    • Provided real-time interpretation for calls between clients and service providers in the U.S. • Managed up to 10 calls per hour while ensuring accurate and neutral translation. • Adapted to diverse topics including healthcare, legal, financial, and tech support. • Completed specialized interpreter training programs.
  • A
    Live Chat Agent
    Allied Global Honduras
    Jan 2018 - Jan 2021 (3 years 1 month)
    • Handled customer inquiries via live chat for U.S.-based clients. • Resolved technical issues, processed account updates, and guided users with clear and friendly communication. • Maintained simultaneous chats (4–6) with high accuracy and professional etiquette. • Completed corporate training programs on customer service best practices.
Education verified_user 0% verified
  • U
    Law Degree
    Universidad de San Pedro Sula (USAP)
    Jan 2018 - Jan 2020 (2 years 1 month)