Amada Leydy Arboleda Ocoro
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Amada Leydy Arboleda Ocoro

Amada Leydy Arboleda Ocoro

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Asistente Virtual junior|Entrada de Datos| Coordinación y soporte administrativo remoto
Cali, Valle del Cauca, Colombia
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Résumé

Jobs verified_user 0% verified
  • Cemex Colombia
    Organización de base de datos para empresas para clientes empresarial
    Cemex Colombia
    Mar 2025 - May 2025 (3 months)
    * Limpieza, depuración y actualización de más de 150 registro. * Implementación de filtros, validación y estructura ordenada. * Entrega final de Excel, Sheets lista para uso operativo. Herramientas Excel, Google sheets.
  • Freelancer
    Web Design Lead
    Freelancer
    Jun 2023 - Current (2 years 9 months)
    ✔ Lead the design team to create visually engaging and user-centric web experiences, driving brand recognition and user engagement. ✔ Develop and maintain design systems that ensure consistency across all digital platforms, improving usability and accessibility. ✔ Foster collaboration with stakeholders to define design goals, aligning them with business objectives and user needs. ✔ Implement data-driven design decisions by analyzing user metrics, enhancing the overall effectiveness of web solutions.
  • Plug and Play Tech Center
    Web Development Engineer
    Plug and Play Tech Center
    Jul 2021 - May 2023 (1 year 11 months)
    ✔ Engineered dynamic web applications, utilizing modern programming languages and frameworks to deliver efficient and scalable solutions. ✔ Collaborated with designers and product teams to implement features, meeting both technical specifications and user needs. ✔ Optimized website performance, ensuring fast load times and improving overall site efficiency. ✔ Delivered robust and secure web solutions, consistently ensuring the highest standards of code quality and system stability.
  • Enfusion Now CWAN
    Website UI Specialist
    Enfusion Now CWAN
    Feb 2018 - Jun 2021 (3 years 5 months)
    ✔ Designed and developed intuitive user interfaces for websites, improving overall user satisfaction and interaction. ✔ Collaborated with the development team to ensure UI designs were seamlessly integrated with the backend, resulting in a fluid user experience. ✔ Conducted usability tests, gathering feedback to refine designs and enhance overall website functionality. ✔ Ensured design consistency across platforms, contributing to a cohesive and visually appealing user experience.
  • Registraduria Nacional del Estado Civil
    Administrative Assistant
    Registraduria Nacional del Estado Civil
    Apr 2016 - Jan 2018 (1 year 10 months)
    ✔ Supported administrative operations by managing correspondence, scheduling meetings, and maintaining filing systems. ✔ Assisted in data entry and document processing, ensuring that all records were updated accurately and in a timely manner. ✔ Collaborated with various departments to streamline office operations, contributing to a more organized and efficient work environment. ✔ Provided administrative support for high-priority projects, ensuring deadlines were met and tasks were completed efficiently.
  • Registraduria Nacional del Estado Civil
    Customer Service Representative
    Registraduria Nacional del Estado Civil
    Mar 2015 - Mar 2016 (1 year 1 month)
    ✔ Assisted in handling customer inquiries, providing clear information regarding government services and documentation processes. ✔ Ensured efficient processing of client requests, managing a high volume of inquiries while maintaining accuracy and professionalism. ✔ Collaborated with cross-functional teams to improve customer service workflows, enhancing overall operational efficiency. ✔ Implemented best practices for customer service, contributing to improved client satisfaction and compliance with regulatory standards.
  • Freelance SelfEmployed
    Customer Service Representative
    Freelance SelfEmployed
    Mar 2013 - Feb 2015 (2 years)
    ✔ Delivered exceptional customer service, addressing inquiries, resolving issues, and providing timely support across various platforms. ✔ Maintained high satisfaction levels by offering personalized solutions and troubleshooting customer problems effectively. ✔ Managed multiple client accounts, ensuring smooth communication and maintaining long-term professional relationships. ✔ Utilized CRM systems to track customer interactions, analyze feedback, and improve service delivery based on insights.
Education verified_user 0% verified
  • P
    Diplomado de Asistente virtual y datos
    Proyectos Crow up
    Nov 2025
    Formación enfocada en productividad, autorización y gestión digital
  • Universidad Nacional de Colombia
    Bachelor's degree, Software Engineering
    Universidad Nacional de Colombia
    Jan 2010 - Dec 2015 (6 years)
    Studying Software Engineering at Universidad Nacional de Colombia provided me with comprehensive knowledge in programming, algorithms, and systems design. The rigorous curriculum honed my problem-solving skills, focusing on the development of scalable and efficient software solutions. This education fostered a strong foundation for my career in software development, allowing me to bridge the gap between theoretical concepts and practical application in real-world projects.
  • Servicio Nacional de Aprendizaje SENA
    Bachelor's degree, Business Administration and Management, General
    Servicio Nacional de Aprendizaje SENA
    Apr 2004 - Apr 2009 (5 years 1 month)
    Studying at the National Learning Service (SENA) in Colombia provided a solid foundation in both technical and business management skills. The program in file organization, administration, and business management helped develop key abilities in organizational efficiency and operational leadership. This hands-on training has been essential in understanding the intricacies of business environments and managing administrative tasks effectively.