Alyxandra Waterman

Project Manager

Agile Cloud Consulting

Jan 2024 - Current (2 years 7 months)

• Spearheaded cross-sector Salesforce implementations (nonprofit, grant-making, and for-profit), tailoring platform capabilities to align with each client's unique operational and reporting needs. • Standardized internal project delivery processes by establishing business process documentation and PMO best practices, driving consistency, efficiency, and repeatability across engagements. • Created dynamic visual process maps and system architecture diagrams using LucidChart to align stakeholders and streamline handoff between project phases. • Integrated AI tools into project delivery to enhance productivity and streamline requirements gathering, communication tracking, and documentation. • Designed and facilitated change readiness asse

Senior Consultant

Attain Partners

Jan 2023 - Jan 2024 (1 year 1 month)

• Leveraged a deep understanding of Salesforce products and services to lead large-scale transformations in Higher-Education, collaborating with stakeholders to develop project scope and requirements documentation. • Conducted comprehensive stakeholder analyses, impact assessments, and readiness assessments to identify affected audiences and adapt communication for diverse groups, from executive leadership to cross-functional teams. • Ensured project transparency and accountability through regular ceremonies (sprint planning, daily stand-ups, sprint reviews, retrospectives) and proactive risk management.

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Senior Technical Project Manager

Jan 2022 - Jan 2023 (1 year 1 month)

Technical Project Manager

Exponent Partners

Jan 2021 - Jan 2022 (1 year 1 month)

• Demonstrated a strong understanding of Salesforce products and services, leveraging my nonprofit experience, effectively utilizing their comprehensive solutions to lead large-scale transformations across diverse audiences, technologies, and processes. • Conducted stakeholder analysis, impact assessments, and readiness assessments to identify affected audiences, personas, areas of resistance, and motivators. Adapted communication style and content for diverse audiences, ranging from executive leadership to cross-functional working groups. • Collaborated with stakeholders to develop project scope and requirements documentation, ensuring alignment with business goals and prioritizing objectives to enhance user adoption and satisfaction. •

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Manager of Strategic Initiatives

Jan 2020 - Jan 2021 (1 year 1 month)

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Sr. Project Manager

Jan 2019 - Jan 2021 (2 years 1 month)

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Project Manager

Jan 2018 - Jan 2019 (1 year 1 month)

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Client Services Coordinator

Chrysalis

Jan 2017 - Jan 2018 (1 year 1 month)

• Led the transition from Excel and paper processes to a fully customized database, implementing multiple data migrations, and tool integrations. . • Maintained the Salesforce platform by monitoring support tickets, user issues, and employee workflows • Ongoing development of new Salesforce fields and objects to continually improve user experience and reporting abilities. • Worked alongside the President and CEO to document, coordinate, and oversee work plans associated with the implementation of the Chrysalis' 2017- 2021 Strategic plan • Led the formation of the Diversity, Equity, and Inclusion Committee and developed a two-year DEI Strategic Plan • Established change networks and communities of super users to drive insights and adop

Alyxandra Waterman

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