A

Alyssa Marie Garde

About

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Philippines

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work
Job

Résumé

Jobs verified_user 0% verified
  • Integrity Facility Solutions
    Appointment Setter (Cold Caller)
    Integrity Facility Solutions
    May 2025 - Nov 2025 (7 months)
    Qualified leads by screening inbound and outbound prospects to ensure they met the company's target criteria. Scheduled and confirmed appointments for cleaning services, coordinating smoothly between clients and the team. Updated and maintained the lead database (CRM) by tracking lead status, follow-ups, and completed appointments to keep records accurate and organized.
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    Intake Specialist
    Timeshare Contract Resolution
    Feb 2025 - May 2025 (4 months)
    Pre-qualified leads through inbound and outbound calls to determine service eligibility. Collected and verified client information for contract resolution services. Delivered clear and empathetic communication to help clients navigate their options.
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    Admin & Appointment Setter
    Green Pulse Dynamics
    Mar 2024 - Mar 2025 (1 year 1 month)
    Scheduled and coordinated customer site visits for solar panel consultations. Maintained organized appointment logs and follow-up reminders using scheduling tools. Provided administrative support and basic customer service via email and phone.
  • I
    Customer Service Representative
    Inbound Telco Metro by T-Mobile
    Apr 2023 - Jan 2024 (10 months)
    Assisted customers with billing inquiries, plan details, and service adjustments. Troubleshot mobile device and network issues to ensure seamless connectivity. Provided clear explanations of charges and account status to improve customer satisfaction.